FDA Adverse Event Malfunction Summary report: N

ORTHO VISION

MDR report key: 7924034 · Received October 1, 2018

Report

Report Number
2250051-2018-00087
Event Type
Malfunction
Date Received
October 1, 2018
Date of Event
October 26, 2017
Report Date
October 1, 2018
Manufacturer
ORTHO CLINICAL DIAGNOSTICS
Product Code
KSZ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

ORTHO CARE CONFIRMED THAT THERE WERE NO REPORTS OF ANY DISCREPANCIES WITH QC RESULTS OR PATIENT RESULTS. THE CUSTOMER MADE THE CORRECTIONS TO THEIR INTERNAL PROCEDURES TO PERFORM THE DAILY MAINTENANCE WITH 0.1M OF NAOH. THE CUSTOMER HAS MADE NO CLAIMS OF ANY REPORTED FALSE RESULTS BEING REPORTED AS A RESULT OF THIS CONCERN. (B)(4).

Description of Event or Problem · 1

ON (B)(6) 2018, CUSTOMER BECAME AWARE THAT THEY HAVE BEEN USING 1N NAOH FOR DAILY MAINTENANCE INSTEAD OF 0.1M RECOMMENDED BY ORTHO SINCE THE INSTALLATION OF THE VISION BACK IN (B)(6) 2017. ORTHO CARE DISCUSSED WITH CUSTOMER THE POTENTIAL FOR CARRYOVER WHEN NOT DOING THE DAILY DECONTAMINATION OF THE PROBE WITH 0.1M NAOH. ORTHO CARE CONFIRMED THAT THERE WERE NO REPORTS OF ANY DISCREPANCIES WITH QC RESULTS OR PATIENT RESULTS. THE CUSTOMER MADE THE CORRECTIONS TO THEIR INTERNAL PROCEDURES TO PERFORM THE DAILY MAINTENANCE WITH 0.1M OF NAOH THE CUSTOMER HAS MADE NO CLAIMS OF ANY REPORTED FALSE RESULTS BEING REPORTED AS A RESULT OF THIS CONCERN. ORTHO CARE ADVISED THE CUSTOMER TO CONTACT THEIR INTERNAL QUALITY DEPARTMENT OR MEDICAL DIRECTOR FOR ADVICE REGARDING TEST RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
764943 ORTHO VISION AUTOMATED BLOOD GROUPING & ANTIBODY TEST SYSTEM KSZ ORTHO CLINICAL DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1