FDA Adverse Event Malfunction Summary report: N

ORTHO PROVUE ANALYZER

MDR report key: 792310 · Received November 30, 2006

Report

Report Number
1056600-2006-00351
Event Type
Malfunction
Date Received
November 30, 2006
Date of Event
November 7, 2005
Report Date
November 30, 2006
Manufacturer
MICRO TYPING SYSTEMS, INC.
Product Code
KSZ
PMA / PMN Number
BK030023
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
INVALID DATA

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER REPORTED THAT THEY HAD OBSERVED FLUID DRIP FROM THE PROBE OF THE ORTHO PROVUE ANALYZER. AN OCD FIELD ENGINEER (FE) ARRIVED ON SITE. THE FE PERFORMED REPAIRS AND THE APPROPRIATE ADJUSTMENTS TO RETURN THE ANALYZER TO EXPECTED OPERATION. THE ANALYZER IS DESIGNED TO COMPLETE ITS TESTING CYCLE AND IN THE EVENT OF A NON-DISPENSE INCIDENT, POST A CONDITION CODE FOR EMPTY MICROTUBE (<>), WHICH ALERTS THE USER TO REVIEW THE ISSUE AND POSTS AN NRD (NO RESULT DETERMINED) PREVENTING ANY RESULT FROM BEING REPORTED. HOWEVER, IN THIS CASE, INFO WAS NOT PROVIDED REGARDING TESTING PERFORMED ON THE ANALYZER AND POSSIBLE ERROR CODES POSTED. ERRONEOUS RESULTS WERE NOT REPORTED. HOWEVER, IF THIS INCIDENT WERE TO RECUR UNDETECTED, ERRONEOUS RESULTS MAY OCCUR. BASED ON THE AVAILABLE INFO, INSTRUMENT MALFUNCTION CANNOT BE RULED OUT.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT THEIR PROVUE IS NOT PIPETTING PLASMA INTO CARDS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ORTHO PROVUE ANALYZER AUTOMATED BLOOD GROUPING AND ANTIBODY TE KSZ MICRO TYPING SYSTEMS, INC. MTS213784 2.15

Patients

Seq Age Sex Outcome Treatment
1 *