FDA Adverse Event Malfunction Summary report: N

BD INSULIN SYRINGE WITH BD ULTRA-FINE¿ NEEDLE

MDR report key: 7915692 · Received September 27, 2018

Report

Report Number
1920898-2018-00750
Event Type
Malfunction
Date Received
September 27, 2018
Date of Event
August 20, 2018
Report Date
October 25, 2018
Manufacturer
BD MEDICAL - DIABETES CARE
Product Code
FMF
UDI-DI
00382903249107
PMA / PMN Number
K024112
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

INVESTIGATION SUMMARY: CUSTOMER RETURNED (1) 3/10CC, 6MM, 31G SYRINGE IN AN OPEN POLY BAG WITH PART OF THE SHELF CARTON FROM LOT # 7352721. CUSTOMER STATES THAT SCALE PRINT IS MISSING. THE RETUNED SYRINGE WAS EXAMINED AND EXHIBITED PART OF THE SCALE MARKINGS TO BE MISSING. CAPA 162566 WAS INITIATED TO ADDRESS SUCH ISSUES AT THIS TIME. A REVIEW OF THE DEVICE HISTORY RECORD WAS COMPLETED FOR BATCH# 7352721. ALL INSPECTIONS AND CHALLENGES WERE PERFORMED PER THE APPLICABLE OPERATIONS QC SPECIFICATIONS. THERE WAS ONE (1) NOTIFICATION [200735897] NOTED FOR SCRATCHED PRINT. THERE WAS ONE (1) NOTIFICATION [200735784] NOTED FOR BLANK BARRELS. THERE WERE THREE (3) NOTIFICATIONS [200736062, 200736216, 200735882] NOTED THAT DID NOT PERTAIN TO THE COMPLAINT. INVESTIGATION CONCLUSION: BASED ON THE SAMPLES / PHOTO(S) RECEIVED THE INVESTIGATION CONCLUDED: CONFIRMED: BD WAS ABLE TO DUPLICATE OR CONFIRM THE CUSTOMER¿S INDICATED FAILURE. POSSIBLE ROOT CAUSES FOR MISSING SCALE MARKINGS INCLUDE: DAMAGE TO THE PAD. PRINT DRUM NOT TOUCHING THE PAD FOR INK TRANSFER. PAD HEAT SET INCORRECTLY. PRINT HEAD TIMING OUT OF ADJUSTMENT.

Description of Event or Problem · 0

IT WAS REPORTED THAT BD INSULIN SYRINGE WITH BD ULTRA-FINE¿ NEEDLE WAS MISSING THE SCALE MARKINGS ON THE BARREL. NO SERIOUS INJURY OR MEDICAL INTERVENTION WAS REPORTED.

Additional Manufacturer Narrative · 1

A DEVICE EVALUATION AND/OR DEVICE HISTORY REVIEW IS ANTICIPATED, BUT IS NOT COMPLETE. UPON COMPLETION, A SUPPLEMENTAL REPORT WILL BE FILED.

Description of Event or Problem · 1

IT WAS REPORTED THAT BD INSULIN SYRINGE WITH BD ULTRA-FINE¿ NEEDLE WAS MISSING THE SCALE MARKINGS ON THE BARREL. NO SERIOUS INJURY OR MEDICAL INTERVENTION WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
755482 BD INSULIN SYRINGE WITH BD ULTRA-FINE¿ NEEDLE PISTON SYRINGE FMF BD MEDICAL - DIABETES CARE 7352721 00382903249107

Patients

Seq Age Sex Outcome Treatment
1 Other