FDA Adverse Event Malfunction Summary report: N

NAS PRDGM INSULIN PUMP

MDR report key: 7907372 · Received September 25, 2018

Report

Report Number
2032227-2018-33166
Event Type
Malfunction
Date Received
September 25, 2018
Date of Event
September 7, 2018
Report Date
September 25, 2018
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT UNEXPECTED RESTART WAS OCCURRED IN INSULIN PUMP. BLOOD GLUCOSE WAS 123 MG/DL. TROUBLESHOOTING WAS PERFORMED. CUSTOMER WAS RECEIVING SAME ERROR AFTER BATTERY CHANGED. CUSTOMER ALSO REPORTED THAT THE INSULIN PUMP HAD A BLANK DISPLAY. THE INSULIN PUMP WILL NOT BE RETURNED FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
745438 NAS PRDGM INSULIN PUMP PUMP, INFUSION, INSULIN OYC MEDTRONIC MINIMED MMT-XXX

Patients

Seq Age Sex Outcome Treatment
1 64 YR