FDA Adverse Event Malfunction Summary report: N

DEXCOM G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 7907090 · Received September 25, 2018

Report

Report Number
3004753838-2018-113012
Event Type
Malfunction
Date Received
September 25, 2018
Date of Event
August 28, 2018
Report Date
August 29, 2018
Manufacturer
DEXCOM, INC.
Product Code
MDS
PMA / PMN Number
P170031
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
EI
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4).

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

DEXCOM WAS MADE AWARE ON (B)(4) 2018, THAT ON (B)(6) 2018, THE PATIENT EXPERIENCED A SENSOR THAT BOOTED INTO CALIBRATION MODE DESPITE ENTERING THE SENSOR CODE BEFOREHAND. NO ADDITIONAL PATIENT OR EVENT INFORMATION IS AVAILABLE. NO PRODUCT OR DATA WERE PROVIDED FOR EVALUATION. THE COMPLAINT CONFIRMATION COULD NOT BE DETERMINED. A ROOT CAUSE COULD NOT BE DETERMINED.

Description of Event or Problem · 1

UPON FURTHER REVIEW, THIS RECORD HAS BEEN DETERMINED TO NOT BE REPORTABLE. PLEASE DISREGARD INITIAL REPORTING UNDER MFR# 3004753838-2018-113012.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
746282 DEXCOM G4 PLATINUM CONTINUOUS GLUCOSE MONITORING SYSTEM CONTINUOUS GLUCOSE MONITOR MDS DEXCOM, INC. MT20649-1 5239561

Patients

Seq Age Sex Outcome Treatment
1 65 YR