FDA Adverse Event Malfunction Summary report: N

DEXCOM G5 MOBILE CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 7904227 · Received September 24, 2018

Report

Report Number
3004753838-2018-112266
Event Type
Malfunction
Date Received
September 24, 2018
Date of Event
August 27, 2018
Report Date
August 27, 2018
Manufacturer
DEXCOM, INC.
Product Code
PQF
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). PLEASE DISREGARD ALL INFORMATION THAT WAS REPORTED IN THE INITIAL MDR FOR REPORT NUMBER 3004753838-2018-112266 AS THIS IS A DUPLICATE REPORT. THIS CUSTOMER COMPLAINT HAS BEEN PREVIOUSLY REPORTED IN REPORT NUMBER 3004753838-2018-114153.

Additional Manufacturer Narrative · 1

(B)(4). THE PATIENT EXPERIENCED ADVERSE EVENTS ON DIFFERENT DAYS WITH THE SAME DEVICE. THE FOLLOWING REPORTS ARE SUBMITTED. (B)(4). USED FOR NO TERM AVAILABLE FOR DEVICE OPERATED WITHIN SPECIFICATION.

Description of Event or Problem · 1

DEXCOM WAS MADE AWARE ON (B)(4) 2018, THAT ON (B)(6) 2018, A LOSS OF CONNECTION OCCURRED. NO ADDITIONAL EVENT INFORMATION IS AVAILABLE. DATA WAS PROVIDED FOR EVALUATION. LOSS OF CONNECTION WAS CONFIRMED, HOWEVER THE DEVICE OPERATED WITHIN SPECIFICATION. A ROOT CAUSE COULD NOT BE DETERMINED..

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
743562 DEXCOM G5 MOBILE CONTINUOUS GLUCOSE MONITORING SYSTEM CONTINUOUS GLUCOSE MONITOR PQF DEXCOM, INC. 9438-06 6007574

Patients

Seq Age Sex Outcome Treatment
1 61 YR