FDA Adverse Event Death Summary report: N

INTELLIVUE INFORMATION CENTER IX

MDR report key: 7903087 · Received September 24, 2018

Report

Report Number
1218950-2018-07581
Event Type
Death
Date Received
September 24, 2018
Report Date
September 17, 2018
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MHX
UDI-DI
00884838048645
PMA / PMN Number
K102495
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 1

A FOLLOW UP REPORT WILL BE SUBMITTED ONCE THE INVESTIGATION IS COMPLETE. PATIENT INFORMATION HAS BEEN REQUESTED, NOT AVAILABLE AT TIME OF REPORT. DATE OF EVENT HAS BEEN REQUESTED.

Additional Manufacturer Narrative · 1

PHILIPS CANNOT RULE OUT A MALFUNCTION OF THE DEVICE. A PHILIPS RESPONSE CENTER ENGINEER (RCE) SPOKE TO THE CUSTOMER, AND CONFIRMED THAT THE PATIENT DIED AND THERE WAS NO PATIENT DATA ON THE CENTRAL STATION (PIC IX). A PHILIPS RESPONSE CENTER ENGINEER (RCE), AND ALSO A PHILIPS COMPLAINT INVESTIGATOR, ATTEMPTED TO OBTAIN FURTHER INFORMATION ON THIS CASE, HOWEVER, NO FURTHER RESPONSE WAS RECEIVED. NO PARTS HAVE BEEN ORDERED AND NO REPAIR WAS FOUND TO BE INITIATED. WE WILL CONSIDER THAT THE DEVICE REMAINS IN USE AT THE CUSTOMER SITE, AS NO SUBSEQUENT CALLS HAVE BEEN LOGGED FROM THIS CUSTOMER FOR THIS DEVICE/ISSUE. NO FURTHER INVESTIGATION OR ACTION IS WARRANTED AT THIS TIME. SHOULD ADDITIONAL INFORMATION BECOME AVAILABLE, THIS REPORT WILL BE REOPENED FOR AN INVESTIGATION. SUBMISSION OF A REPORT DOES NOT CONSTITUTE AN ADMISSION THAT MEDICAL PERSONNEL, USER FACILITY, IMPORTER, DISTRIBUTOR, MANUFACTURER, OR PRODUCT CAUSED OR CONTRIBUTED TO THE EVENT.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE NIGHT OF (B)(6) 2018 TO MORNING OF (B)(6) 2018, A SPO2 ALARM WAS NOT TRIGGERED FOR THE PATIENT IN ROOM USC12. THE PATIENT EXPIRED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
744582 INTELLIVUE INFORMATION CENTER IX CENTRAL STATION MONITOR MHX PHILIPS MEDICAL SYSTEMS 866389 00884838048645

Patients

Seq Age Sex Outcome Treatment
1 Death