FDA Adverse Event Malfunction Summary report: N

PACKAGE,350P,PP01,EN,350-BAS-US-10

MDR report key: 7901162 · Received September 24, 2018

Report

Report Number
3004123209-2018-00585
Event Type
Malfunction
Date Received
September 24, 2018
Date of Event
September 1, 2018
Report Date
July 30, 2019
Manufacturer
HEARTSINE TECHNOLOGIES LTD
Product Code
MKJ
UDI-DI
M727SAM350P
PMA / PMN Number
P160008
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

EXEMPTION NUMBER E2015058. HEARTSINE TECHNOLOGIES LTD (MANUFACTURER) IS SUBMITTING THE REPORT ON BEHALF OF HEARTSINE TECHNOLOGIES LLC (IMPORTER).

Additional Manufacturer Narrative · 0

THE DEVICE HISTORY RECORDS FOR THE SAM 350P DEVICE AND PAD-PAK WERE REVIEWED AND THIS CONFIRMED THAT ALL MANUFACTURING AND QUALITY CHECKS AND TEST HAD BEEN SUCCESSFULLY COMPLETED.. THE SAM 350P PASSED ¿OUT QAT¿ FROM HEARTSINE TECHNOLOGIES ON THE 12TH JUNE 2014. HEAVY CORROSION ON MULTIPLE CRITICAL CIRCUITS ON THE PCBA HAD RESULTED IN THE REPORTED FAULT OF NOT SWITCHING ON AND NO STATUS INDICATOR. THE HEAVY CORROSION ON THE PCBA AND THE EVIDENCE OF MOISTURE MARKS ON THE UPPER CASE ASSEMBLY WOULD INDICATE THAT THE DEVICE HAD BEEN STORED IN THE PRESENCE OF MOISTURE. ADDITIONALLY, THE LOW TEMPERATURES RECORDED IN THE HISTORY LOG WOULD INDICATE THE DEVICE WAS STORED OUTSIDE THE RECOMMENDED STAND-BY TEMPERATURE OF 0°C WITH A LOW OF -10.6°C RECORDED. THE INVESTIGATION IS UNABLE TO DETERMINE WHEN THE SCREWS WHERE REMOVED, HOWEVER, IF THE SCREWS HAD BEEN REMOVED WHEN THE DEVICE WAS IN PRESENCE OF MOISTURE OF MOISTURE THIS WOULD HAVE AIDED THE MOISTURE INGRESS. THE DEVICE SUCCESSFULLY PASSED THE FINAL UNIT TEST (H032-014-004) ON THE 12TH JUNE 2014. DURING THIS TESTING THE SCREWS WOULD HAVE BEEN INSPECTED AND THEREFORE INDICATES THAT THE SCREWS WERE REMOVED AFTER DISPATCH FROM HEARTSINE. THE USER SHOULD BE ADVISED OF THE RECOMMENDED STORAGE CONDITIONS AS DETAILED WITHIN THE USER MANUAL AS BEING LOCATED IN A CLEAN, DRY ENVIRONMENT AT A TEMPERATURE BETWEEN 0 TO 50°C AND 5 TO 95% RELATIVE HUMIDITY (NON-CONDENSING). IT IS THE POLICY OF HEARTSINE NOT TO REFURBISH DEVICES WHICH HAVE BEEN RETURNED FROM THE FIELD, AFTER INVESTIGATION, THEREFORE THIS DEVICE SHALL BE SCRAPPED AND REPLACED WITH ANOTHER DEVICE OF THE SAME MODEL.

Description of Event or Problem · 0

THERE WAS NO PATIENT INVOLVED IN THIS EVENT. THERE WAS NO STATUS INDICATOR FLASHING.

Description of Event or Problem · 0

THERE WAS NO PATIENT INVOLVED IN THIS EVENT. THERE WAS NO STATUS INDICATOR FLASHING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
744922 PACKAGE,350P,PP01,EN,350-BAS-US-10 AUTOMATED EXTERNAL DEFIBRILLATOR MKJ HEARTSINE TECHNOLOGIES LTD M727SAM350P

Patients

Seq Age Sex Outcome Treatment
1