PHILIPS ZOOM
Report
- Report Number
- 1000582314-2018-00005
- Event Type
- Injury
- Date Received
- September 21, 2018
- Date of Event
- August 29, 2018
- Report Date
- September 21, 2018
- Manufacturer
- DISCUS DENTAL, LLC
- Product Code
- EEG
- UDI-DI
- 00075020034991
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
DISCUS DENTAL RECEIVED A COMPLAINT ON (B)(4) 2018, IN WHICH THE PATIENTS FACE BEGAN TO SWELL AFTER A ZOOM CHAIRSIDE WHITENING PROCEDURE. THE PATIENT ALSO DEVELOPED NUMBNESS AND SWELLING OF HER LOWER LIP. THE PATIENT WENT TO URGENT CARE AND WAS GIVEN DEXAMETHASONE INJECTION, 3 DOSES OF BENADRYL AND WAS PRESCRIBED 20MLG PREDNISONE. THE KIT AND GEL WERE USED UP DURING THE PROCEDURE AND WERE NOT RETURNED. THE RETAIN SAMPLE OF THE WHITENING GEL, SKU: 22-3764, LOT: 18165002, WAS TESTED ON 08/31/2018, AND RESULTS WERE WITHIN SPECIFICATIONS. REVIEWED THE DEVICE/BATCH HISTORY RECORDS OF WHITENING KIT, SKU: 881055601540, LOT: 18165003 AND GEL, SKU: 22-3764, LOT: 18165002. NO OUT OF SPECIFICATION OR DISCREPANCY WAS FOUND. REVIEWED COMPLAINTS HISTORY, NO OTHER SIMILAR INCIDENT WAS REPORTED FROM THE SAME LOT NUMBERS. REVIEWED COMPLAINTS HISTORY OF THE PAST 3 YEARS. THE RATE FOR SIMILAR INCIDENTS IS LOW. REVIEWED DIRECTION FOR USE OF THE KIT. THE DFU DESCRIBES STEPS FOR CANDIDATE QUALIFICATION, WARNINGS, INGREDIENTS, AND OTHER PRECAUTIONS. ALL INGREDIENTS ARE LISTED ON LABELING. NO PRODUCT FAILURE OR OUT OF SPECIFICATIONS WAS FOUND IN THE PRODUCT. POTENTIAL CAUSE MAY BE AN ALLERGIC REACTION TO PRODUCT INGREDIENTS. BASED ON THE INVESTIGATION RESULTS AND AVAILABLE INFORMATION, DISCUS DENTAL CONCLUDES THERE WAS NO MALFUNCTION OR FAILURE IN THE PRODUCT. NO CORRECTIVE ACTIONS ARE REQUIRED. PATIENT IS DOING MUCH BETTER, THE SWELLING IS GONE AND SHE IS FINE.
DISCUS DENTAL RECEIVED A COMPLAINT ON (B)(4) 2018, IN WHICH THE PATIENTS FACE BEGAN TO SWELL AFTER A ZOOM CHAIRSIDE WHITENING PROCEDURE. THE PATIENT ALSO DEVELOPED NUMBNESS AND SWELLING OF HER LOWER LIP. THE PATIENT WENT TO URGENT CARE AND WAS GIVEN DEXAMETHASONE INJECTION, 3 DOSES OF BENADRYL AND WAS PRESCRIBED 20MLG PREDNISONE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 738559 | PHILIPS ZOOM | ZOOM CHAIRSIDE KIT | EEG | DISCUS DENTAL, LLC | 881055601540 | 18165003 | 00075020034991 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Other |