FDA Adverse Event
Malfunction
Summary report: N
GLOOKO DEVICE SYSTEM
MDR report key: 7898795
·
Received September 21, 2018
Report
- Report Number
- 3009137498-2018-00005
- Event Type
- Malfunction
- Date Received
- September 21, 2018
- Date of Event
- August 21, 2018
- Report Date
- September 21, 2018
- Manufacturer
- GLOOKO INC
- Product Code
- NBW
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Occupation
- OTHER
Narratives
Description of Event or Problem · 1
A USER REPORTED THAT RECENT BLOOD GLUCOSE READINGS FROM THEIR BAYER CONTOUR NEXT ONE METER WERE NOT BEING TRANSFERRED TO THE GLOOKO MOBILE APPLICATION. AS A RESULT, THE USER WAS NOT ABLE TO ACCESS THE NEW BLOOD GLUCOSE READINGS ON THE GLOOKO APPLICATION. NO ADVERSE EVENT WAS REPORTED. THE GLOOKO ENGINEERING TEAM IS CURRENTLY INVESTIGATING THE ISSUE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 739187 | GLOOKO DEVICE SYSTEM | GLOOKO DEVICE SYSTEM | NBW | GLOOKO INC | 5.0.3 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |