FDA Adverse Event Malfunction Summary report: N

COBAS E 411 IMMUNOASSAY ANALYZER

MDR report key: 7881257 · Received September 17, 2018

Report

Report Number
1823260-2018-03163
Event Type
Malfunction
Date Received
September 17, 2018
Date of Event
August 28, 2018
Report Date
September 17, 2018
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
UDI-DI
04015630937103
PMA / PMN Number
K961481
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

(B)(6).

Description of Event or Problem · 1

THE CUSTOMER STATED THAT THEY RECEIVED ERRONEOUS RESULTS FOR ONE PATIENT SAMPLE TESTED WITH THE ELECSYS HCG + BETA TEST SYSTEM (HCGB) ON A COBAS E 411 IMMUNOASSAY ANALYZER. TEST RESULTS WERE NOT ACCURATE WHEN DILUTING THE SAMPLE. NO ERRONEOUS RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY. NO UNITS OF MEASURE WERE PROVIDED FOR THE HCGB ASSAY. THE SAMPLE WAS DILUTED 1:20, INITIALLY RESULTING AS 549. 3. THE SAMPLE WAS REPEATED, RESULTING AS > 10000. THE SAMPLE WAS THEN DILUTED 1:20 AND REPEATED TWO MORE TIMES, RESULTING AS 50650 AND 22166. THE PIPETTOR ASSEMBLY OF THE ANALYZER WAS FOUND TO BE NOT VERTICAL. THE PIPETTOR ASSEMBLY WAS ADJUSTED. AFTER THE ADJUSTMENT, THE SAMPLE WAS DILUTED AND THEN REPEATED 7 ADDITIONAL TIMES, RESULTING WITH THE FOLLOWING VALUES: 92803 (1:20 DILUTION); 86397 (1:20 DILUTION); 50650 (1:20 DILUTION); 93955 (1:20 DILUTION); 90503 (1:10 DILUTION); 86953 (1:10 DILUTION); 83033 (1:10 DILUTION). THE ANALYZER WAS THEN CLEANED USING A 3% PERHYDROL SOLUTION. AFTER CLEANING, THE SAMPLE WAS THEN DILUTED 1:20 AND THREE ADDITIONAL TIMES, RESULTING WITH VALUES OF 94636, 96044, AND 95604. NO ADVERSE EVENTS WERE ALLEGED TO HAVE OCCURRED WITH THE PATIENT. THE QUALITY CONTROL RESULTS WERE NORMAL. THE INSTRUMENT NOW WORKS NORMALLY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
722399 COBAS E 411 IMMUNOASSAY ANALYZER IMMUNOCHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS E411 DISK NA 04015630937103

Patients

Seq Age Sex Outcome Treatment
1