FDA Adverse Event Other Summary report: N

NEURAGEN 2MM X 2CM 1 UNIT

MDR report key: 787916 · Received December 20, 2004

Report

Report Number
1121308-2004-00056
Event Type
Other
Date Received
December 20, 2004
Report Date
December 20, 2004
Manufacturer
INTEGRA LIFESCIENCES
Product Code
FZX
Report Source
Manufacturer report
Reporter Location
AR, US
Reporter Occupation
INVALID DATA

Narratives

Additional Manufacturer Narrative · 1

ALTHOUGH NO DEVICE MALFUNCTION WAS REPORTED, THE PATIENT'S SURGICAL TREATMENT WAS DELAYED DUE TO THE MIS-SHIPMENT.

Description of Event or Problem · 1

CUSTOMER CONTACTED CUSTOMER SERVICE TO INQUIRE ABOUT THE DELIVERY STATUS OF ORDER THAT INCLUDED VARIOUS NEURAGEN SIZES; INCLUDING PRODUCT NUMBERS PNG220; PNG320; PNG420: PNG520 AND PNG620. CUSTOMER SERVICE TRACKED THE SHIPMENT THROUGH FEDERAL EXPRESS, AND WAS ADVISED BY THE RENO DISTRIBUTION CENTER THAT FEDERAL EXPRESS LOST THE SHIPMENT. ACCORDING TO FEDERAL EXPRESS, THEY DON'T HAVE IT. SURGERY WAS SCHEDULED FOR 4:00PM ON NOVEMBER 24, 2004. THE CUSTOMER WAS REFERRED TO THEIR NEUROSPECIALIST. A REPLACEMENT SHIPMENT WAS PROCESSED UNDER SALES ORDER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 NEURAGEN 2MM X 2CM 1 UNIT NEURAGEN FZX INTEGRA LIFESCIENCES * *

Patients

Seq Age Sex Outcome Treatment
1 * Other