FDA Adverse Event Malfunction Summary report: N

SERVO-S

MDR report key: 7876768 · Received September 14, 2018

Report

Report Number
8010042-2018-00487
Event Type
Malfunction
Date Received
September 14, 2018
Date of Event
September 7, 2018
Report Date
April 3, 2019
Manufacturer
MAQUET CRITICAL CARE AB
Product Code
CBK
PMA / PMN Number
K123149
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

GETINGE USA SALES, LLC (IMPORTER) IS SUBMITTING THIS REPORT ON BEHALF OF MAQUET CRITICAL CARE AB (MANUFACTURER). REF. EXEMPTION #: E2018003 GETINGE USA SALES, LLC 45 BARBOUR POND DRIVE WAYNE, NJ 07470 CONTACT PERSON: (B)(4).

Additional Manufacturer Narrative · 0

GETINGE USA SALES, LLC (IMPORTER) IS SUBMITTING THIS REPORT ON BEHALF OF MAQUET CRITICAL CARE AB (MANUFACTURER). REF. EXEMPTION #: E2018003. GETINGE USA SALES, LLC (B)(4). CONTACT PERON: (B)(4). THE INVESTIGATION REGARDING THE REPORTED COMPLAINT HAS BEEN FINALIZED. THE REPORTED UNIT WAS INVESTIGATED BY OUR FILED SERVICE ENGINEER. THE DEVICE CONTROL PC (PRINTED CIRCUIT) BOARD WAS VERIFIED FAULTY AND WAS REPLACED AND SENT IN FOR INVESTIGATION. WHEN MOUNTED INTO A TEST DEVICE THE TECHNICAL ERROR CODE IS INSTANTLY REPRODUCED INDICATING VENTILATION DISABLED AND A COMMUNICATION FAILURE DURING STARTUP. INVESTIGATION VERIFIED THAT THE RETURNED CONTROL PC BOARD IS FAULTY.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE VENTILATOR GENERATED A TECHNICAL ERROR CODE INDICATING A FAILURE OF THE CONTROL PRINTED CIRCUIT BOARD DURING PRE-USE CHECK. THERE WAS NO PATIENT INVOLVEMENT. MANUFACTURER REF. #: (B)(4).

Description of Event or Problem · 0

MANUFACTURER REF. #:(B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
716682 SERVO-S VENTILATOR, CONTINUOUS, FACILITY USE CBK MAQUET CRITICAL CARE AB

Patients

Seq Age Sex Outcome Treatment
1