FDA Adverse Event Malfunction Summary report: N

COBAS 8000 E 801 MODULE

MDR report key: 7867967 · Received September 12, 2018

Report

Report Number
1823260-2018-03092
Event Type
Malfunction
Date Received
September 12, 2018
Date of Event
August 20, 2018
Report Date
September 12, 2018
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
UDI-DI
04015630946198
PMA / PMN Number
K060373
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SW
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN (B)(6). NA.

Description of Event or Problem · 1

THE CUSTOMER STATED THAT THEY RECEIVED ERRONEOUS RESULTS FOR ONE PATIENT SAMPLE TESTED WITH THE ELECSYS TSH ASSAY AND THE ELECSYS FT4 II ASSAY ON A COBAS 8000 E 801 MODULE. IT WAS ASKED, BUT IT IS NOT KNOWN IF ANY ERRONEOUS RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY. NO ALARMS WERE ISSUED UPON THE INITIAL RUN OF THE SAMPLE. THE SAMPLE INITIALLY RESULTED WITH A TSH VALUE OF 0.0268 MIE/L AND REPEATED AS 4.63 MIE/L. THE SAMPLE WAS REPEATED ON A SECOND ANALYZER, RESULTING WITH A TSH VALUE OF 5.02 MIE/L. THE SAMPLE INITIALLY RESULTED WITH A FT4 VALUE OF 1.17 PMOL/L AND REPEATED AS 16.9 PMOL/L. THE SAMPLE WAS REPEATED ON A SECOND ANALYZER, RESULTING WITH A FT4 VALUE OF 16.3 PMOL/L. NO ADVERSE EVENTS WERE ALLEGED TO HAVE OCCURRED WITH THE PATIENT. THE TSH REAGENT LOT NUMBER WAS 33181400 AND THE FT4 REAGENT LOT NUMBER WAS 30320300. THE REAGENT EXPIRATION DATES WERE ASKED FOR, BUT NOT PROVIDED. CALIBRATION AND CONTROLS TESTED FOR TSH AND FT4 WERE OK. BASED ON THIS DATA, A GENERAL REAGENT ISSUE CAN MOST LIKELY BE EXCLUDED. UPON REVIEW OF THE ALARM TRACE, SEVERAL ABNORMAL PROBE ASPIRATION ALARMS OCCURRED ON THE MORNING OF THE DATE OF THE EVENT. THE INVESTIGATION COULD NOT IDENTIFY A PRODUCT PROBLEM. THE CAUSE OF THE EVENT COULD NOT BE DETERMINED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
710967 COBAS 8000 E 801 MODULE IMMUNOCHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS E801 NA 04015630946198

Patients

Seq Age Sex Outcome Treatment
1