FDA Adverse Event Injury Summary report: N

INSTRUMENT MANAGER SOFTWARE

MDR report key: 7857180 · Received September 7, 2018

Report

Report Number
1225673-2018-00009
Event Type
Injury
Date Received
September 7, 2018
Report Date
September 7, 2018
Manufacturer
DATA INNOVATIONS LLC
Product Code
JQP
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
VT, US
Reporter Occupation
003

Narratives

Description of Event or Problem · 1

THE CUSTOMER HAD AN INCORRECTLY WRITTEN RULE (CONFIGURATION) WHICH WAS CHANGING A RESULT OF >5000 TO <10. THE RULE DID NOT CONTAIN AN "IS NUMERIC" OPERATOR, SO WHEN A RESULT IS RECEIVED WITH THE ">", IT CAUSES THE RULE TO FAIL. THIS IS NOT A DEVICE MALFUNCTION, IT IS AN INCORRECT CONFIGURATION BY THE USER. DUE TO THE CHANGED RESULT BEING VERY FAR OUT OF RANGE, THIS WAS CAUGHT BY A LAB TECHNICIAN PRIOR TO BEING POSTED TO A PATIENTS CHART. THE LAB TECHNICIANS ARE MONITORING EACH RESULT WHILE THE RULE IS BEING CORRECTED TO CATCH ANY ERRONEOUS RESULTS. THE CUSTOMER IS CONTINUING TO INVESTIGATE PREVIOUS RESULTS FROM OTHER PATIENTS WHERE THIS CONFIGURATION WAS PRESENT TO DETERMINE IF ANY PATIENTS WERE HARMED. AT THIS TIME, THERE IS NO REPORT OF PATIENT HARM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
699226 INSTRUMENT MANAGER SOFTWARE CALCULATOR/DATA PROCESSING MODULE FOR CLINICAL USE JQP DATA INNOVATIONS LLC V8.14.10

Patients

Seq Age Sex Outcome Treatment
1 Other