BEUDAMED
    FDA Adverse Event Malfunction Summary report: N

    PUMP MMT-1780K 670G 3ML BLACK

    MDR report key: 7849813 · Received September 6, 2018

    Report

    Report Number
    2032227-2018-23684
    Event Type
    Malfunction
    Date Received
    September 6, 2018
    Date of Event
    August 13, 2018
    Report Date
    May 15, 2022
    Manufacturer
    MEDTRONIC PUERTO RICO OPERATIONS CO.
    Product Code
    OZP
    UDI-DI
    00643169939202
    Removal / Correction Number
    Z-0956-2020
    Product Problem
    Yes
    Report Source
    Manufacturer report
    Reporter Location
    IL, US
    Reporter Occupation
    OTHER
    Health Professional
    N

    Narratives

    Additional Manufacturer Narrative · 0

    THIS REPORT IS PART OF A RETROSPECTIVE REVIEW AND REMEDIATION EFFORTS IN RESPONSE TO A WARNING LETTER. UPDATED H9: Z-0956-2020. MEDTRONIC, INC. (MEDTRONIC) IS SUBMITTING THIS REPORT TO COMPLY WITH 21 C.F.R. PART 803, THE MEDICAL DEVICE REPORTING REGULATION. THIS REPORT IS BASED UPON INFORMATION OBTAINED BY MEDTRONIC, WHICH THE COMPANY MAY NOT HAVE BEEN ABLE TO FULLY INVESTIGATE OR VERIFY PRIOR TO THE DATE THE REPORT WAS REQUIRED BY THE FDA. MEDTRONIC HAS MADE REASONABLE EFFORTS TO OBTAIN MORE COMPLETE INFORMATION IN THE TIME ALLOTTED AND HAS PROVIDED AS MUCH INFORMATION AS IS AVAILABLE TO THE COMPANY AS OF THE SUBMISSION DATE THIS REPORT. THIS REPORT DOES NOT CONSTITUTE AN ADMISSION OR A CONCLUSION BY FDA, MEDTRONIC, OR ITS EMPLOYEES THAT THE DEVICE, MEDTRONIC, OR ITS EMPLOYEES CAUSED OR CONTRIBUTED TO THE EVENT DESCRIBED IN THE REPORT. IN PARTICULAR, THIS REPORT DOES NOT CONSTITUTE AN ADMISSION BY ANYONE THAT THE PRODUCT DESCRIBED IN THIS REPORT HAS ANY "DEFECTS" OR HAS "MALFUNCTIONED". THESE WORDS ARE INCLUDED IN THE FDA 3500A FORM AND ARE FIXED ITEMS FOR SELECTION CREATED BY THE FDA, TO CATEGORIZE THE TYPE OF EVENT SOLELY FOR THE PURPOSE OF REPORTING PURSUANT TO PART 803. MEDTRONIC OBJECTS TO THE USE OF THESE WORDS AND OTHERS LIKE IT BECAUSE OF THE LACK OF DEFINITION AND THE CONNOTATIONS IMPLIED BY THESE TERMS. THIS STATEMENT SHOULD BE INCLUDED WITH ANY INFORMATION OR REPORT DISCLOSED TO THE PUBLIC UNDER THE FREEDOM OF INFORMATION ACT.

    Additional Manufacturer Narrative · 1

    INSULIN PUMP RECEIVED WITH BLANK DISPLAY ANOMALY DUE TO MOISTURE DAMAGE ON ELECTRONICS ASSEMBLY. UNABLE TO PERFORMED DISPLACEMENT, REWIND, SEATING AND BASIC OCCLUSION DUE TO BLANK DISPLAY ANOMALY. INSULIN PUMP RECEIVED WITH MOISTURE DAMAGE NOTED ON MOTOR, VIBRATOR MOTOR OR BATTERY TUBE ASSEMBLY. INSULIN PUMP RECEIVED WITH CRACKED RETAINER, CRACKED BATTERY TUBE THREADS AND CRACKED CASE AT BATTERY TUBE SIDE.

    Additional Manufacturer Narrative · 1

    (B)(4). CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

    Description of Event or Problem · 1

    THE CUSTOMER REPORTED VIA PHONE CALL THAT THE INSULIN PUMP HAD PHYSICAL DAMAGE. THE CUSTOMER'S BLOOD GLUCOSE AT THE TIME OF THE INCIDENT WAS 209 MG/DL. THE CUSTOMER STATES THAT THE INSULIN PUMP HAD A CRACK IN THE BATTERY COMPARTMENT AND THAT THE INSULIN HAD A BLANK DISPLAY. THE CUSTOMER REPORTED THEY WERE AT A WATER PARK WHEN THE BLANK DISPLAY OCCURRED. TROUBLESHOOTING WAS PROVIDED FOR THE BLANK SCREEN BUT NOT RESOLVED. THE CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE INSULIN PUMP AND TO REVERT TO THE BACK-UP PLAN. THE INSULIN PUMP WILL BE RETURNED FOR ANALYSIS.

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    693407 PUMP MMT-1780K 670G 3ML BLACK ARTIFICIAL PANCREAS DEVICE SYSTEM, SINGLE HORMONAL CONTROL OZP MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-1780K HG1XCDG 00643169939202

    Patients

    Seq Age Sex Outcome Treatment
    1 58 YR Female