FDA Adverse Event Malfunction Summary report: N

HEARTSTART XL+ DEFIBRILLATOR/MONITOR

MDR report key: 7846400 · Received September 5, 2018

Report

Report Number
1218950-2018-07125
Event Type
Malfunction
Date Received
September 5, 2018
Report Date
August 12, 2018
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MKJ
PMA / PMN Number
K110825
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SA
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Description of Event or Problem · 1

THE CUSTOMER REPORTED A SOFTWARE ISSUE. CLARIFICATION WAS PROVIDED THAT THE THERAPY SWITCH WAS GIVING INACCURATE SELECTION; WHEN 30 J IS SELECTED, IT RECOGNIZES 10 J. THUS THE SYSTEM OPTS OUT TO SERVICE MODE EVERY TIME THE USER TRIES TO PERFORM THE OPERATIONAL CHECK BECAUSE IT IS SENSING THE WRONG SELECTION. THERE WAS NO REPORTED PATIENT OR USER INVOLVEMENT AND NO ADVERSE PATIENT/USER IMPACT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
687798 HEARTSTART XL+ DEFIBRILLATOR/MONITOR ALS DEFIBRILLATOR MONITOR MKJ PHILIPS MEDICAL SYSTEMS 861290

Patients

Seq Age Sex Outcome Treatment
1