FDA Adverse Event Malfunction Summary report: N

ITOVI SCANNER

MDR report key: 7826614 · Received August 29, 2018

Report

Report Number
3014545134-2018-00105
Event Type
Malfunction
Date Received
August 29, 2018
Date of Event
August 10, 2018
Report Date
August 27, 2018
Manufacturer
ITOVI
Product Code
GZO
PMA / PMN Number
EXEMPT
Removal / Correction Number
0000000-06/08/18-001-R
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

ON THE (B)(4) 2018 (B)(4) RECEIVED A CUSTOMER EMAIL; CUSTOMER EMAILED ITOVI REQUESTING THE RECALL FORM, BUT ALSO MENTIONED THAT ON OF HER CLIENTS WERE SHOCKED BY THE DEVICE. EMAIL ROUTED TO (B)(4). ON THE (B)(4) 2018 (B)(4) RECEIVED A CUSTOMER EMAIL; CUSTOMER CLAIMS A TEENAGER THAT THEY SCANNED WAS SHOCKED TWICE, BUT THAT SHE DIDN'T THINK MUCH OF IT. EMAIL ROUTED TO (B)(4). SPECIFICATION DEVELOPER AND FINISHED PRODUCT MANUFACTURER: ESTABLISHMENT: (B)(4). CLASSIFICATION NAME: DEVICE, GALVANIC SKIN RESPONSE MEASUREMENT, PRODUCT CODE: GZO, DEVICE CLASS: 2, REGULATION NUMBER: (B)(4), MEDICAL SPECIALTY: NEUROLOGY, REGISTERED ESTABLISHMENT NAME: ITOVI. (B)(4) . ESTABLISHMENT OPERATIONS: MANUFACTURER. COMPLAINT FILE ESTABLISHMENT FOR SPECIFICATION DEVELOPER AND FINISHED PRODUCT MANUFACTURER (B)(4). STATUS: ACTIVE. NOTE FIRM MAY HAVE ADDITIONAL ESTABLISHMENT TYPES. PLEASE REVIEW LISTINGS FOR FURTHER INFORMATION. DATE OF REGISTRATION STATUS: 2018. (B)(4). SPECIFICATION DEVELOPER AND FINISHED PRODUCT MANUFACTURER IS IN THE PROCESS OF REDESIGNING A NEW MEDICAL DEVICE FOR SUBSEQUENT REPLACEMENT.

Description of Event or Problem · 1

ON THE (B)(4) 2018 (B)(4) RECEIVED A CUSTOMER EMAIL; CUSTOMER EMAILED ITOVI REQUESTING THE RECALL FORM, BUT ALSO MENTIONED THAT ONE OF HER CLIENTS WERE SHOCKED BY THE DEVICE. EMAIL ROUTED TO (B)(4). ON THE (B)(4) 2018 (B)(4) RECEIVED A CUSTOMER EMAIL; CUSTOMER CLAIMS A TEENAGER THAT THEY SCANNED WAS SHOCKED TWICE, BUT THAT SHE DIDN'T THINK MUCH OF IT. EMAIL ROUTED TO (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
666927 ITOVI SCANNER ITOVI GZO ITOVI ITS15 UNKNOWN

Patients

Seq Age Sex Outcome Treatment
1 35 YR