FDA Adverse Event Malfunction Summary report: N

DENTAL IMPLANT

MDR report key: 7803122 · Received August 21, 2018

Report

Report Number
0002023141-2018-00759
Event Type
Malfunction
Date Received
August 21, 2018
Report Date
December 18, 2018
Manufacturer
ZIMMER DENTAL
Product Code
DZE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MD, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

NO PRODUCT WAS RETURNED FOR INSPECTION. NO DEVICE LOT NUMBER WAS PROVIDED SO A DEVICE HISTORY RECORD REVIEW AND A COMPLAINT HISTORY REVIEW COULD NOT BE PERFORMED. APPROPRIATE DOCUMENTATION WAS REVIEWED AND THE FOLLOWING INFORMATION WAS IDENTIFIED: WITHOUT THE RETURNED PRODUCT, THERE IS NOT ENOUGH EVIDENCE TO FORM A CONCLUSION ON THE REPORTED EVENT. THEREFORE, THE COMPLAINT IS NON-VERIFIABLE. A ROOT CAUSE CANNOT BE DETERMINED. THE FOLLOWING SECTION HAS BEEN CORRECTED: DEVICE CODE THAT WAS REPORTED IN ADVERSE EVENT PROBLEM OF THE INITIAL REPORT HAS BEEN CORRECTED.

Description of Event or Problem · 0

NO FURTHER EVENT INFORMATION AVAILABLE AT THE TIME OF THIS REPORT.

Additional Manufacturer Narrative · 1

ZIMMER BIOMET COMPLAINT NUMBER (B)(4). BRAND NAME UNKNOWN / NOT PROVIDED. DEVICE INFORMATION UNKNOWN / NOT PROVIDED. IMPLANT REMAINS IMPLANTED.

Additional Manufacturer Narrative · 1

A GOOD FAITH EFFORT HAS BEEN MADE TO OBTAIN THE BRAND NAME OF THE DEVICE. HOWEVER, EFFORTS TO OBTAIN SAID INFORMATION HAS BEEN UNSUCCESSFUL. THERE WERE FOUR FOLLOW UP ATTEMPTS TO OBTAIN IMPLANT INFORMATION BUT THE CUSTOMER STATED THAT THEY DID NOT HAVE ANY INFORMATION REGARDING THE IMPLANT. THE CUSTOMER ALSO STATED THAT HE DID NOT KNOW WHAT SCREW WAS USED WITH THE IMPLANT. A PRELIMINARY INVESTIGATION TO IDENTIFY THE DEVICE WAS UNABLE TO BE PERFORMED DUE TO THE IMPLANT STILL BEING IMPLANTED IN THE PATIENT'S MOUTH. THE PRODUCT CODE WAS ABLE TO BE IDENTIFIED AS DZE AS ALL ZIMMER BIOMET IMPLANTS HAVE THE DZE PRODUCT CODE.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE INTERNAL THREADS OF THE UNKNOWN ZIMMER IMPLANT WERE DAMAGED. THE CUSTOMER STATED THAT THEY DID NOT HAVE ANY INFORMATION REGARDING THE IMPLANT AND, THEREFORE, THE IMPLANT INFORMATION IS UNKNOWN. THE DOCTOR REQUESTED A THREAD TAP TO RETHREAD THE IMPLANT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
641328 DENTAL IMPLANT DENTAL IMPLANT DZE ZIMMER DENTAL

Patients

Seq Age Sex Outcome Treatment
1