FDA Adverse Event Malfunction Summary report: N

ULTRAFLEX DUO HIGH FLUID CART WITH SMOKE EVACUATOR

MDR report key: 7752175 · Received August 6, 2018

Report

Report Number
0001954182-2018-00045
Event Type
Malfunction
Date Received
August 6, 2018
Date of Event
January 11, 2018
Report Date
July 10, 2018
Manufacturer
DORNOCH
Product Code
JCX
PMA / PMN Number
PSEE H10
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 1

THIS EVENT HAS BEEN RECORDED BY ZIMMER BIOMET UNDER (B)(4). K081047; K123188; K133786. THE DEVICE WAS REPAIRED AND RETURNED. THE PRODUCT WAS EVALUATED BY AN EXTERNAL CONTRACTOR ON (B)(6) 2018. THE PREVIOUS REPAIR REPORT FOR ULTRA DUO FLEX FLUID CART SERIAL NUMBER (B)(4) WAS REVIEWED AND NOTED NO RELATED NON-CONFORMANCES, REQUESTS FOR DEVIATION (RFD) OR ANY OTHER ISSUES WITH THE REPAIR. THE PREVIOUS REPAIR REPORT REVIEW FOUND NO ISSUES WITH THE DEVICE AFTER REPAIR AND ALL VERIFICATIONS, INSPECTIONS AND TESTS WERE SUCCESSFULLY COMPLETED. USING A QUERY FOR SERIAL NUMBER (B)(4), THE DEVICE WAS NOTED TO HAVE BEEN PREVIOUSLY REPAIRED EIGHT TIMES, THE PREVIOUS REPAIR BEING FOR AN ISSUE WITH THE LEVEL SENSOR ON (B)(6) 2017. THE LEVEL SENSOR IS ASSOCIATED WITH THE CURRENT REPAIR. THUS, THIS REPAIR WAS A RELATED ISSUE. ON (B)(6) 2018, IT WAS REPORTED FROM (B)(6) CENTER THAT THIS UNIT HAD SENSOR ERRORS. ON (B)(6) 2018, (B)(6) SERVICES WAS CONTACTED ABOUT THE CART AND DISPATCHED A SERVICE TECHNICIAN TO BE AT THE SITE. THE TECHNICIAN ARRIVED AT THE SITE AND FOUND THAT BOTH SENSORS WERE FLUCTUATING. HE REPLACED TWO LEVEL SENSORS (PART # 91584, LOT CODE 0026924) AND THEN VERIFIED THAT THE CART WAS FUNCTIONING AS INTENDED. THE TECHNICIAN THEN RETURNED THE CART TO SERVICE WITHOUT FURTHER INCIDENT. THE DEVICE WAS TESTED, INSPECTED, AND REPAIRED. THE ROOT CAUSE FOR THE UNIT ISSUING SENSOR ERRORS WAS DUE TO A MALFUNCTIONING LEVEL SENSOR IN EACH CYLINDER. THE LEVEL SENSOR IS RESPONSIBLE FOR EVALUATING THE FLUID LEVELS IN THE CART CYLINDERS, AND A MALFUNCTIONING LEVEL SENSOR WOULD ISSUE SENSOR ERRORS. THE REPORTED EVENT WAS CONFIRMED DURING INSPECTION OF THE DEVICE AND THE DEVICE WAS NOTED TO BE FUNCTIONING AS INTENDED AFTER THE LEVEL SENSOR WAS REPLACED. THE INVESTIGATION WAS BASED ON THE INFORMATION THAT WAS PROVIDED INITIALLY AND ANY INFORMATION THAT WAS OBTAINED THROUGHOUT THE FOLLOW-UP PROCESS. IF ANY FURTHER INFORMATION IS FOUND WHICH WOULD CHANGE OR ALTER ANY CONCLUSIONS OR INFORMATION, A SUPPLEMENTAL WILL BE FILED ACCORDINGLY. ZIMMER BIOMET WILL CONTINUE TO MONITOR FOR TRENDS.

Description of Event or Problem · 1

IT WAS REPORTED THAT THIS UNIT HAD SENSOR ERRORS. THE EVENT OCCURRED DURING CLEANING. EVALUATION OF THE DEVICE BY THE TECHNICIAN ARRIVED AT THE SITE AND FOUND THAT BOTH SENSORS WERE FLUCTUATING. NO ADVERSE EVENTS WERE REPORTED AS A RESULT OF THIS MALFUNCTION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
593833 ULTRAFLEX DUO HIGH FLUID CART WITH SMOKE EVACUATOR APPARATUS, SUCTION, WARD USE, PORTABLE, AC-POWERED JCX DORNOCH N/A

Patients

Seq Age Sex Outcome Treatment
1