FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP

MDR report key: 7739350 · Received August 1, 2018

Report

Report Number
3013756811-2018-25952
Event Type
Malfunction
Date Received
August 1, 2018
Date of Event
July 1, 2018
Report Date
August 1, 2018
Manufacturer
TANDEM DIABETES CARE
Product Code
LZG
UDI-DI
00852162004781509068
PMA / PMN Number
K111210
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED.

Description of Event or Problem · 1

IT WAS REPORTED PUMP BATTERY INTERMITTENTLY STOPPED CHARGING WHILE PLUGGED INTO A POWER SOURCE DESPITE USING MULTIPLE USB CABLES, AND THE CUSTOMER NEEDED TO HOLD THE USB CABLE IN PLACE WHILE INSERTED INTO THE PUMP USB PORT IN ORDER FOR THE PUMP TO CHARGE SUCCESSFULLY. THE CUSTOMER'S BLOOD GLUCOSE (BG) LEVEL RANGED FROM 171-378 MG/DL. THE CUSTOMER INDICATED THAT EITHER THE PUMP OR MANUAL INJECTIONS WOULD BE USED FOR INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
581496 T:SLIM X2 INSULIN PUMP INSULIN PUMP LZG TANDEM DIABETES CARE 1000096 00852162004781509068

Patients

Seq Age Sex Outcome Treatment
1 8 YR