FDA Adverse Event
Malfunction
Summary report: N
T:SLIM X2 INSULIN PUMP
MDR report key: 7739350
·
Received August 1, 2018
Report
- Report Number
- 3013756811-2018-25952
- Event Type
- Malfunction
- Date Received
- August 1, 2018
- Date of Event
- July 1, 2018
- Report Date
- August 1, 2018
- Manufacturer
- TANDEM DIABETES CARE
- Product Code
- LZG
- UDI-DI
- 00852162004781509068
- PMA / PMN Number
- K111210
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- OTHER
Narratives
Additional Manufacturer Narrative · 1
THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED.
Description of Event or Problem · 1
IT WAS REPORTED PUMP BATTERY INTERMITTENTLY STOPPED CHARGING WHILE PLUGGED INTO A POWER SOURCE DESPITE USING MULTIPLE USB CABLES, AND THE CUSTOMER NEEDED TO HOLD THE USB CABLE IN PLACE WHILE INSERTED INTO THE PUMP USB PORT IN ORDER FOR THE PUMP TO CHARGE SUCCESSFULLY. THE CUSTOMER'S BLOOD GLUCOSE (BG) LEVEL RANGED FROM 171-378 MG/DL. THE CUSTOMER INDICATED THAT EITHER THE PUMP OR MANUAL INJECTIONS WOULD BE USED FOR INSULIN THERAPY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 581496 | T:SLIM X2 INSULIN PUMP | INSULIN PUMP | LZG | TANDEM DIABETES CARE | 1000096 | 00852162004781509068 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 8 YR |