FDA Adverse Event Malfunction Summary report: N

ALINITY C-I SERIES SYSTEM

MDR report key: 7732609 · Received July 30, 2018

Report

Report Number
3002809144-2018-00099
Event Type
Malfunction
Date Received
July 30, 2018
Report Date
August 13, 2018
Manufacturer
ABBOTT GERMANY
Product Code
JJE
UDI-DI
00380740137410
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

AN EMDR WAS SUBMITTED ON JULY 30, 2018 BASED ON INFORMATION AVAILABLE AT THAT TIME. CLARIFICATION OF THE COMPLAINT ISSUE WAS PROVIDED ON AUGUST 2, 2018. THE ISSUE WAS CLARIFIED TO BE CAUSED BY THE BYG SOFTWARE WHICH IS NON-ABBOTT MIDDLEWARE. THE ALINITY CI ANALYZER GENERATED CORRECT RESULTS AND CORRECTLY TRANSMITTED THOSE RESULTS TO THE BYG MIDDLEWARE. BYG MISINTERPRETED THE ALINITY RESULTS. THEREFORE, THIS EVENT IS NO LONGER REPORTABLE AND NO PRODUCT EVALUATION WILL BE PERFORMED. THE ALINITY RESULTS ARE CORRECT : 50000 AND 50916 PG/ML AND THERE WAS NO IMPACT TO PATIENT MANAGEMENT.

Additional Manufacturer Narrative · 1

ALL AVAILABLE PATIENT INFORMATION WAS INCLUDED. ADDITIONAL PATIENT DETAILS ARE NOT AVAILABLE. AN EVALUATION IS IN PROCESS. A FINAL REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE.

Description of Event or Problem · 1

THE CUSTOMER OBSERVED A DATA TRANSCRIPTION ERROR BY THE BYG SOFTWARE ON THE ALINITY CI ANALYZER. THE FOLLOWING INFORMATION WAS PROVIDED: SID (B)(4) HAD A TROPONIN RESULT SENT AS 50,916 PG/ML, REPORTED AS <10. THERE WAS NO IMPACT TO PATIENT MANAGEMENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
572939 ALINITY C-I SERIES SYSTEM AUTOMATED IMMUNOASSAY ANALYZER JJE ABBOTT GERMANY 00380740137410

Patients

Seq Age Sex Outcome Treatment
1 LN UNKNOWN LOT UNKNOWN| LN UNKNOWN LOT UNKNOWN| TROPONIN REAGENTS| TROPONIN REAGENTS