FDA Adverse Event Malfunction Summary report: N

PINNACLE HEAVY DUTY

MDR report key: 7705796 · Received July 20, 2018

Report

Report Number
3004153586-2018-00001
Event Type
Malfunction
Date Received
July 20, 2018
Date of Event
May 5, 2018
Report Date
July 17, 2018
Manufacturer
HARMAR MOBILITY, LLC
Product Code
PCD
UDI-DI
00817650022395
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 1

THIS TYPE OF PRODUCT PERFORMANCE ISSUE HAS NOT BEEN REPORTED PREVIOUSLY. DURING THE ON-SITE INCIDENT INVESTIGATION, SEVERAL SCREWS THAT CONNECT THE CHASSIS MOTOR TO THE FRAME WERE FOUND TO BE LOOSE OR MISSING. THE UNIT WAS SENT TO HARMAR FOR FURTHER INVESTIGATION IN MAY WHERE IT WAS DETERMINED THAT THE SCREWS WERE LOOSE OR MISSING DUE TO THE LACK OF LOCTITE THREADLOCKER APPLICATION ON THE SCREWS.

Description of Event or Problem · 1

ON (B)(6) 2018 THE USER GOT ON THE STAIR LIFT CHAIR AT THE BOTTOM STEP AND WAS RIDING UPWARDS TO THE TOP LANDING WHEN THE STAIR LIFT MADE A POPPING SOUND AND THE STAIR LIFT SEAT/CHASSIS DESCENDED BACK DOWN THE STAIRCASE TO THE END OF THE RAIL. THE USER STEPPED OFF THE STAIR LIFT AS IT DESCENDED AND SUSTAINED MINOR PAIN IN HER LEG AND A SMALL CUT ON HER FINGER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
547756 PINNACLE HEAVY DUTY POWERED STAIRWAY CHAIR LIFT PCD HARMAR MOBILITY, LLC SL600HD 00817650022395

Patients

Seq Age Sex Outcome Treatment
1