FDA Adverse Event Injury Summary report: N

INSTRUMENT MANAGER SOFTWARE

MDR report key: 7704871 · Received July 19, 2018

Report

Report Number
1225673-2018-00006
Event Type
Injury
Date Received
July 19, 2018
Report Date
July 19, 2018
Manufacturer
DATA INNOVATIONS LLC
Product Code
JQP
PMA / PMN Number
BK120051
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

IT HAS BEEN DETERMINED THAT THIS WAS A USER ERROR. THIS WAS NOT AN INSTRUMENT MANAGER MALFUNCTION. THE CUSTOMER IS UNABLE TO DETERMINE (OR IS UNWILLING TO PROVIDE DI WITH THE INFORMATION IF THEY HAVE DETERMINED) IF ANY ACTUAL PATIENT HARM OCCURRED. BASED ON THE INFORMATION PROVIDED TO DI, DI CANNOT CONCLUSIVELY SAY THAT NO PATIENT HARM OCCURRED DURING THE DURATION OF TIME THE SYSTEM WAS MISCONFIGURED IN THIS MANNER, THEREFORE AN MDR WAS FILED PER 21 CFR 803.

Description of Event or Problem · 0

CUSTOMER HAS 5 FACILITIES USING MEDHOST SOFTWARE FOR THEIR 5 LABORATORY INFORMATION SYSTEMS (LIS'S). THEY USE DUPLICATE PATIENT ID'S ACROSS THE 5 SITES. WHEN A RESULT IS PROCESSED USING A PATIENT ID THAT HAS ALREADY BEEN USED, THE PATIENT DEMOGRAPHICS FOR THE SECOND INSTANCE MAY BE OVERWRITTEN WITH THE PATIENT DEMOGRAPHICS OF THE FIRST PATIENT. USING DUPLICATE PATIENT ID'S ACROSS THE ENTERPRISE IS NOT RECOMMENDED IN THE INSTRUMENT MANAGER USER MANUAL.

Description of Event or Problem · 1

CUSTOMER HAS 5 FACILITIES USING MEDHOST SOFTWARE FOR THEIR 5 LABORATORY INFORMATION SYSTEMS (LIS'S). THEY USE DUPLICATE PATIENT ID'S ACROSS THE 5 SITES. WHEN A RESULT IS PROCESSED USING A PATIENT ID THAT HAS ALREADY BEEN USED, THE PATIENT DEMOGRAPHICS FOR THE SECOND INSTANCE MAY BE OVERWRITTEN WITH THE PATIENT DEMOGRAPHICS OF THE FIRST PATIENT. USING DUPLICATE PATIENT ID'S ACROSS THE ENTERPRISE IS NOT RECOMMENDED IN THE INSTRUMENT MANAGER USER MANUAL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
547047 INSTRUMENT MANAGER SOFTWARE CALCULATOR/DATA PROCESSING MODULE, FOR CLINICAL USE JQP DATA INNOVATIONS LLC 8.14.10

Patients

Seq Age Sex Outcome Treatment
1 Other