FDA Adverse Event Malfunction Summary report: N

AMERITUS HAVE-A-HEART PROBE COVER

MDR report key: 7693923 · Received July 17, 2018

Report

Report Number
2080225-2018-00701
Event Type
Malfunction
Date Received
July 17, 2018
Date of Event
July 1, 2018
Report Date
July 16, 2018
Manufacturer
KENTEC MEDICAL, INC
Product Code
KGX
UDI-DI
10817522010175
PMA / PMN Number
NOT APPLIC
Product Problem
Yes
Report Source
User Facility report
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Description of Event or Problem · 1

CUSTOMER STATES THAT ON 2 OCCASIONS, THE THERMAL PROBE COVER HAS CAUSED FALSE LOW SKIN TEMPERATURE READINGS AND INCREASED THE ISOLETTE TEMPERATURE, THUS ELEVATING THE PATIENT'S INTERNAL BODY TEMPERATURE. THE ACTUAL TEMPERATURE PROBE IS PRIMARILY RESPONSIBLE FOR TEMPERATURE READINGS, SO IT IS CURRENTLY UNKNOWN IF THE PROBE IS NOT TO BE AT FAULT FOR THESE INCIDENCES. AT THIS TIME, THE CUSTOMER HAS NOT PROVIDED ANY PRODUCT FOR INVESTIGATION/ANALYSIS, AND IT IS UNKNOWN IF THE PRODUCT WILL EVENTUALLY BE RETURNED. AT THIS TIME, INVESTIGATION HAS NOT COMMENCED, AWAITING MORE INFORMATION FROM THE CUSTOMER. THIS TYPE OF COMPLAINT ON THIS DEVICE IS EXTREMELY RARE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
535212 AMERITUS HAVE-A-HEART PROBE COVER TEMPERATURE PROBE COVER KGX KENTEC MEDICAL, INC 175-S 040418 10817522010175

Patients

Seq Age Sex Outcome Treatment
1 7 WK Other