FDA Adverse Event
Malfunction
Summary report: N
VITAERIS 320 PACKAGE
MDR report key: 7689303
·
Received July 13, 2018
Report
- Report Number
- MW5078391
- Event Type
- Malfunction
- Date Received
- July 13, 2018
- Date of Event
- July 9, 2018
- Report Date
- July 11, 2018
- Manufacturer
- OXYHEALTH, LLC
- Product Code
- CBF
- Product Problem
- Yes
- Report Source
- Voluntary report
- Reporter Occupation
- PATIENT
Narratives
Description of Event or Problem · 1
USED AN OXYHEALTH VITAERIS 320. THE OXYGEN CONCENTRATOR PACKAGE THEY SOLD DIRECTLY TO ME STOPPED WORKING AND STARTED RUMBLING LOUDLY AND COULDN'T BREATHE WHILE IN THE UNIT, THE MASK WAS NOT SUPPLYING OXYGEN. I CALLED THEM TO COMPLAIN AND THEY CLAIMED THEY DON'T SELL IT, BUT I HAVE AN INVOICE OF THE PRODUCT AND SPENT THE MONEY, OXYHEALTH SAID THEY WOULD GIVE ME A DEAL AND CHARGE (B)(6). HOWEVER, WHEN I CALLED THEY SAID THEY DON'T SELL IT AND WON'T FIX THE CONCENTRATOR.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 530410 | VITAERIS 320 PACKAGE | HYPERBARIC CHAMBER | CBF | OXYHEALTH, LLC | V320 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 66 YR | Other |