FDA Adverse Event Malfunction Summary report: N

VITAERIS 320 PACKAGE

MDR report key: 7689303 · Received July 13, 2018

Report

Report Number
MW5078391
Event Type
Malfunction
Date Received
July 13, 2018
Date of Event
July 9, 2018
Report Date
July 11, 2018
Manufacturer
OXYHEALTH, LLC
Product Code
CBF
Product Problem
Yes
Report Source
Voluntary report
Reporter Occupation
PATIENT

Narratives

Description of Event or Problem · 1

USED AN OXYHEALTH VITAERIS 320. THE OXYGEN CONCENTRATOR PACKAGE THEY SOLD DIRECTLY TO ME STOPPED WORKING AND STARTED RUMBLING LOUDLY AND COULDN'T BREATHE WHILE IN THE UNIT, THE MASK WAS NOT SUPPLYING OXYGEN. I CALLED THEM TO COMPLAIN AND THEY CLAIMED THEY DON'T SELL IT, BUT I HAVE AN INVOICE OF THE PRODUCT AND SPENT THE MONEY, OXYHEALTH SAID THEY WOULD GIVE ME A DEAL AND CHARGE (B)(6). HOWEVER, WHEN I CALLED THEY SAID THEY DON'T SELL IT AND WON'T FIX THE CONCENTRATOR.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
530410 VITAERIS 320 PACKAGE HYPERBARIC CHAMBER CBF OXYHEALTH, LLC V320

Patients

Seq Age Sex Outcome Treatment
1 66 YR Other