MED-EL MAESTRO COCHLEAR IMPLANT SYSTEM
Report
- Report Number
- 9710014-2018-00532
- Event Type
- Malfunction
- Date Received
- July 16, 2018
- Date of Event
- June 28, 2018
- Report Date
- October 18, 2018
- Manufacturer
- MED-EL ELEKTROMEDIZINISCHE GERAETE GMBH
- Product Code
- MCM
- PMA / PMN Number
- P000025
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
MED-EL ELEKTROMEDIZINISCHE GERAETE GMBH AND VIBRANT MED-EL SUBMIT MDR REPORTS ON BEHALF OF MED-EL CORPORATION (EXEMPTION NUMBER E2015033). CONCLUSION: THE DEVICE SUPPLEMENTAL SHEETS FOR RECHARGEABLE BATTERIES WERE INSPECTED UPON ARRIVAL. ACCORDING TO THE RECEIVED INFORMATION, LEAKING ELECTROLYTE WAS OBSERVED IN THE FIELD. DESPITE NO MECHANICAL ANOMALY OF THE HOUSING BEING MENTIONED IN THE SUPPLEMENTAL SHEET, A DAMAGE TO THE INTEGRITY OF THE DEVICE MIGHT STILL HAVE OCCURRED IN OTHER LOCATIONS (E.G. CRACK UNDERNEATH THE CAP). ALSO, THE OBSERVED BULGING OF THE HOUSING LIKELY INDICATES THAT THE RECHARGEABLE BATTERIES WERE NOT REFRESHED/USED FOR A LONG PERIOD OF TIME. ELECTROLYTE RESIDUALS HAVE BEEN OBSERVED ON SOME EXTERNAL SYSTEM COMPONENTS. DURING INVESTIGATIONS OF THE OTHER SYSTEM PARTS MECHANICAL DAMAGES WERE SEEN, LIKELY CAUSED BY INAPPROPRIATE HANDLING, AND OXIDATION WAS FOUND, POSSIBLY AS A CONSEQUENCE OF EXCESSIVE MOISTURE ACCUMULATION DUE TO SWEAT/HUMIDITY. HOWEVER, THESE FINDINGS DO NOT EXPLAIN THE NOTED LEAKAGES AND DID NOT CONTRIBUTE TO THEM. THIS IS A FINAL REPORT.
(B)(4). (EXEMPTION NUMBER E2015033). THE DEVICE HAS NOT BEEN RETURNED TO THE MANUFACTURER FOR EVALUATION. WHEN AVAILABLE A DEVICE FAILURE ANALYSIS WILL BE SUBMITTED AS A FOLLOW UP REPORT.
THE USER'S MOTHER REPORTS THAT MULTIPLE RECHARGEABLE BATTERIES SWELLED AND BEGAN TO LEAK. THE USER CAME INTO CONTACT WITH THE ELECTROLYTE AND HAD BURNING SENSATIONS ON THE HAND. HOWEVER, NO SERIOUS INJURY HAS BEEN REPORTED. FURTHER INFORMATION HAS BEEN REPEATEDLY ASKED, HOWEVER NOT RECEIVED.
THE USER'S MOTHER REPORTS THAT MULTIPLE RECHARGEABLE BATTERIES SWELLED AND BEGAN TO LEAK. THE USER CAME INTO CONTACT WITH THE ELECTROLYTE AND HAD BURNING SENSATIONS ON THE HAND. HOWEVER, NO SERIOUS INJURY HAS BEEN REPORTED. THE DEVICES ARE TO BE RETURNED TO US CUSTOMER SERVICE AND REPLACEMENT OF BATTERIES HAS BEEN REQUESTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 533172 | MED-EL MAESTRO COCHLEAR IMPLANT SYSTEM | EXTERNAL COMPONENT | MCM | MED-EL ELEKTROMEDIZINISCHE GERAETE GMBH | DACAPO POWERPACK | 0907F154 / 0907F077 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 16 YR |