FDA Adverse Event Malfunction Summary report: N

MED-EL MAESTRO COCHLEAR IMPLANT SYSTEM

MDR report key: 7689043 · Received July 16, 2018

Report

Report Number
9710014-2018-00532
Event Type
Malfunction
Date Received
July 16, 2018
Date of Event
June 28, 2018
Report Date
October 18, 2018
Manufacturer
MED-EL ELEKTROMEDIZINISCHE GERAETE GMBH
Product Code
MCM
PMA / PMN Number
P000025
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

MED-EL ELEKTROMEDIZINISCHE GERAETE GMBH AND VIBRANT MED-EL SUBMIT MDR REPORTS ON BEHALF OF MED-EL CORPORATION (EXEMPTION NUMBER E2015033). CONCLUSION: THE DEVICE SUPPLEMENTAL SHEETS FOR RECHARGEABLE BATTERIES WERE INSPECTED UPON ARRIVAL. ACCORDING TO THE RECEIVED INFORMATION, LEAKING ELECTROLYTE WAS OBSERVED IN THE FIELD. DESPITE NO MECHANICAL ANOMALY OF THE HOUSING BEING MENTIONED IN THE SUPPLEMENTAL SHEET, A DAMAGE TO THE INTEGRITY OF THE DEVICE MIGHT STILL HAVE OCCURRED IN OTHER LOCATIONS (E.G. CRACK UNDERNEATH THE CAP). ALSO, THE OBSERVED BULGING OF THE HOUSING LIKELY INDICATES THAT THE RECHARGEABLE BATTERIES WERE NOT REFRESHED/USED FOR A LONG PERIOD OF TIME. ELECTROLYTE RESIDUALS HAVE BEEN OBSERVED ON SOME EXTERNAL SYSTEM COMPONENTS. DURING INVESTIGATIONS OF THE OTHER SYSTEM PARTS MECHANICAL DAMAGES WERE SEEN, LIKELY CAUSED BY INAPPROPRIATE HANDLING, AND OXIDATION WAS FOUND, POSSIBLY AS A CONSEQUENCE OF EXCESSIVE MOISTURE ACCUMULATION DUE TO SWEAT/HUMIDITY. HOWEVER, THESE FINDINGS DO NOT EXPLAIN THE NOTED LEAKAGES AND DID NOT CONTRIBUTE TO THEM. THIS IS A FINAL REPORT.

Additional Manufacturer Narrative · 0

(B)(4). (EXEMPTION NUMBER E2015033). THE DEVICE HAS NOT BEEN RETURNED TO THE MANUFACTURER FOR EVALUATION. WHEN AVAILABLE A DEVICE FAILURE ANALYSIS WILL BE SUBMITTED AS A FOLLOW UP REPORT.

Description of Event or Problem · 0

THE USER'S MOTHER REPORTS THAT MULTIPLE RECHARGEABLE BATTERIES SWELLED AND BEGAN TO LEAK. THE USER CAME INTO CONTACT WITH THE ELECTROLYTE AND HAD BURNING SENSATIONS ON THE HAND. HOWEVER, NO SERIOUS INJURY HAS BEEN REPORTED. FURTHER INFORMATION HAS BEEN REPEATEDLY ASKED, HOWEVER NOT RECEIVED.

Description of Event or Problem · 0

THE USER'S MOTHER REPORTS THAT MULTIPLE RECHARGEABLE BATTERIES SWELLED AND BEGAN TO LEAK. THE USER CAME INTO CONTACT WITH THE ELECTROLYTE AND HAD BURNING SENSATIONS ON THE HAND. HOWEVER, NO SERIOUS INJURY HAS BEEN REPORTED. THE DEVICES ARE TO BE RETURNED TO US CUSTOMER SERVICE AND REPLACEMENT OF BATTERIES HAS BEEN REQUESTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
533172 MED-EL MAESTRO COCHLEAR IMPLANT SYSTEM EXTERNAL COMPONENT MCM MED-EL ELEKTROMEDIZINISCHE GERAETE GMBH DACAPO POWERPACK 0907F154 / 0907F077

Patients

Seq Age Sex Outcome Treatment
1 16 YR