FDA Adverse Event Malfunction Summary report: N

S100 OPMI PICO

MDR report key: 7688079 · Received July 13, 2018

Report

Report Number
9615010-2018-00009
Event Type
Malfunction
Date Received
July 13, 2018
Date of Event
June 4, 2018
Report Date
June 13, 2018
Manufacturer
CARL ZEISS MEDITEC AG (CARL ZEISS MEDITEC AG (OBER
Product Code
HRM
PMA / PMN Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DURING THE MANUFACTURER'S INVESTIGATION, IT WAS DISCOVERED THAT THE DEVICE HAD BEEN MODIFIED WITHOUT AUTHORIZATION FROM THE MANUFACTURER. THE S100 STAND (WHICH IS NORMALLY ATTACHED TO AN OPMI PICO HEAD) WAS FOUND ATTACHED TO THE HEAD FROM A DIFFERENT ZEISS MICROSCOPE - AN OPMI 1-FC. IN ADDITION, THE CASTORS ATTACHED TO THE BASE WERE FOUND TO BE NON-ZEISS SUPPLIED CASTORS. THE USER MANUAL FOR THE S100 CONTAINS CLEAR INSTRUCTIONS THAT ANY MODIFICATION OF THE SYSTEM IS FORBIDDEN. THE USER MANUAL ALSO STATES THAT ANY REPAIR WORK PERFORMED BY UNTRAINED AND/OR NON-CERTIFIED PERSON(S) IS PROHIBITED. ALSO, THE RECOMMENDED MAINTENANCE SCHEDULE FOR THIS DEVICE IS ANNUAL SERVICING; HOWEVER, NO SERVICE/MAINTENANCE RECORD FOR THIS DEVICE HAS BEEN FOUND BY THE MANUFACTURER. CARL ZEISS LTD. COMMUNICATED TO THE CUSTOMER TO TAKE THE MICROSCOPE OUT OF SERVICE.

Description of Event or Problem · 1

A HEALTHCARE PROFESSIONAL (HCP) REPORTED THAT WHEN THE BRAKE WAS RELEASED ON THE S100 MICROSCOPE ARM, THE BALANCE FAILED AND THE MICROSCOPE HEAD FELL. IT WAS REPORTED BY THE CUSTOMER THAT THE PIVOT ON THE ARM'S PNEUMATIC SPRING HAD DISENGAGED FROM ITS MOUNT, AND HENCE WHEN THE BRAKE WAS ADJUSTED, THE MICROSCOPE HEAD FELL AND WAS CAUGHT BY THE USER. THE USER HAD TO CATCH THE HEAD TO AVOID HARM TO THE PATIENT. THE PNEUMATIC ARM IS HELD IN PLACE SOLELY BY TENSION AND IS NOT CAPTIVE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
527608 S100 OPMI PICO OPMI PICO HRM CARL ZEISS MEDITEC AG (CARL ZEISS MEDITEC AG (OBER S100 NA

Patients

Seq Age Sex Outcome Treatment
1