FDA Adverse Event Malfunction Summary report: N

PRONTO SPOT CHECK PULSE CO-OXIMETER

MDR report key: 7671390 · Received July 9, 2018

Report

Report Number
2031172-2018-00380
Event Type
Malfunction
Date Received
July 9, 2018
Date of Event
June 15, 2018
Report Date
June 15, 2018
Manufacturer
MASIMO - 40 PARKER
Product Code
DQA
PMA / PMN Number
K091057
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 1

THE PRODUCT HAS BEEN RETURNED TO MASIMO FOR EVALUATION. WHEN THE INVESTIGATION IS COMPLETE A FOLLOW UP REPORT WILL BE SUBMITTED. THE CUSTOMER'S ZIP CODE EXCEEDED THE MAXIMUM ALLOWABLE DIGITS. ZIP CODE IS AS FOLLOWS: (B)(6).

Additional Manufacturer Narrative · 1

THE RETURNED DEVICE WAS EVALUATED. THE DEVICE WAS ABLE TO OBTAIN READINGS AND VISUALLY AND AUDIBLY ALARM WHEN ALARM LIMITS WERE BREACHED. THE VOLTAGE OF THE FAILED LED SEGMENTS WERE LOWER THAN KNOWN GOOD ONES. THE ISSUE WAS ISOLATED TO THE FAILED LED SEGMENTS. CUSTOMER'S COMPLAINT WAS DUPLICATED. A SERVICE HISTORY RECORD REVIEW REVEALS THAT THIS UNIT WAS IN THE FIELD FOR OVER FIVE (5) YEAR WITH NO PREVIOUS REPORTED ISSUES RELATED TO THIS REPORTED EVENT. BRAND NAME WAS CORRECTED FROM "PRONTO-7 SPOT CHECK PULSE CO-OXIMETER" TO "PRONTO SPOT CHECK PULSE CO-OXIMETER." CATALOG NUMBER WAS CORRECTED FROM "9221" TO "9167." PMA/510K WAS CORRECTED FROM "K111403" TO "K091057".

Description of Event or Problem · 1

THE CUSTOMER REPORTED A DISPLAY FAILURE WHEREIN THE SEGMENTED DISPLAY IS MISSING SEGMENTS. NO CONSEQUENCES OR IMPACT TO PATIENT WERE REPORTED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED A DISPLAY FAILURE WHEREIN THE SEGMENTED DISPLAY IS MISSING SEGMENTS. NO IMPACT OR CONSEQUENCES TO PATIENT WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
511770 PRONTO SPOT CHECK PULSE CO-OXIMETER OXIMETER DQA MASIMO - 40 PARKER 21762

Patients

Seq Age Sex Outcome Treatment
1