FDA Adverse Event Injury Summary report: N

PHILIPS SONICARE

MDR report key: 7671054 · Received July 9, 2018

Report

Report Number
3026630-2018-00327
Event Type
Injury
Date Received
July 9, 2018
Date of Event
July 1, 2018
Report Date
July 1, 2018
Manufacturer
PHILIPS ORAL HEALTHCARE
Product Code
JEQ
PMA / PMN Number
EXEMPT
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CONSUMER EXPERIENCED HURT GUMS.

Additional Manufacturer Narrative · 1

ADDITIONAL ACCESSORY RECEIVED AND EVALUATED. PART NUMBER: DATE CODE: DESCRIPTION: HX606X, 150802 12T, DIAMONDCLEAN BRUSH HEAD (BRUSH HEAD #1). THE ROOT CAUSE OF THE CUSTOMER'S COMPLAINT IS A BROKEN BRUSH HUB AND LOOSE BRUSH HEAD COUPLER.

Description of Event or Problem · 1

CONSUMER CALLED STATING THAT THE BRUSH HEAD CAME OFF OF THE TOOTHBRUSH HANDLE WHILE BRUSHING AND THE METAL SHAFT HURT THEIR GUMS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
513265 PHILIPS SONICARE FLEX CARE POWER TOOTHBRUSH JEQ PHILIPS ORAL HEALTHCARE HX6932

Patients

Seq Age Sex Outcome Treatment
1