BD INSULIN SYRINGE WITH BD ULTRA-FINE¿ NEEDLE
Report
- Report Number
- 1920898-2018-00483
- Event Type
- Malfunction
- Date Received
- July 3, 2018
- Date of Event
- June 14, 2018
- Report Date
- August 14, 2018
- Manufacturer
- BD MEDICAL - DIABETES CARE
- Product Code
- FMF
- PMA / PMN Number
- K024112
- Adverse Event
- Yes
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MI, US
- Reporter Occupation
- OTHER
Narratives
CORRECTION: DUE TO AN IT ISSUE BEGINNING ON 7/3/2018, PREVIOUSLY FILED EMDRS DID NOT CONTAIN REQUIRED FIELDS. THIS SUPPLEMENTAL EMDR IS FILED TO PROVIDE THE FOLLOWING OMITTED FIELDS: SEX: MALE. EVENT ATTRIBUTED TO: OTHER. DEVICE SINGLE USE?: NO. DEVICE RETURNED TO MANUFACTURE: YES.
INVESTIGATION SUMMARY: CUSTOMER RETURNED (1) LOOSE 3/10CC SYRINGE TO FRANKLIN LAKES. CUSTOMER STATES THAT THE SCALE PRINT SMUDGES WHEN HE WIPES THE SYRINGES WITH ALCOHOL SWABS. THE RETURNED SYRINGE WAS TESTED AND THE SAMPLE DID NOT MEET SPECIFICATIONS REGARDING SCALE PRINT ADHESION. SAMPLE WAS FORWARDED TO MANUFACTURING (HOLDREGE) ON 20JUL2018 FOR FURTHER REVIEW. ON 26JU2018, HOLDREGE RECEIVED ONE (1) LOOSE 0.3ML SYRINGE FROM REPORTED BATCH#: 7240810. ALL SAMPLES ARE DECONTAMINATED PER HSTR-17 PRIOR TO BEING EVALUATED. UPON EVALUATION BY QE AH, SIMILAR FINDINGS TO THOSE DOCUMENTED DURING INITIAL INVESTIGATION PERFORMED AT BD FRANKLIN LAKES WERE NOTED. DURING MANUFACTURING OF A BATCH, SYRINGES ARE TESTED FOR INK PERMANENCE; FOR BATCH#: 7240810, ALL INSPECTIONS WERE NOTED TO BE COMPLETED AND WITHOUT DEFECTS NOTED. PER THE COMPLAINANT, SYRINGES ARE REUSED AND THE EXTERIOR WIPED WITH ALCOHOL SWABS, PRESUMABLY REPEATEDLY AS THE SYRINGES ARE USED MORE THAN ONE (1) TIME. DUE TO THIS INFORMATION, IT IS UNCLEAR IF THE PROCESS DESCRIBED BY THE COMPLAINANT IS AN ATTRIBUTABLE CAUSE FOR THE SMEARING SCALE PRINT. WITHOUT ADDITIONAL INFORMATION ON THE PRODUCT USED ON THE EXTERIOR OF THE BARREL, THE INTERACTION OF THE ALCOHOL SWAB AND THE SCALE PRINTS IS UNABLE TO BE VERIFIED. PROBABLE ROOT CAUSE IS UNABLE TO BE DETERMINED AT THIS TIME, AS EXTERNAL FACTORS, AS DESCRIBED BY THE COMPLAINANT, MAY BE ATTRIBUTABLE TO THE DEFECT NOTED WITHIN THE RETURN SAMPLE. A REVIEW OF THE DEVICE HISTORY RECORD WAS COMPLETED FOR BATCH#: 7240810 ALL INSPECTIONS WERE PERFORMED PER THE APPLICABLE OPERATIONS QC SPECIFICATIONS. THERE WERE SEVEN (7) NOTIFICATIONS [200719340, 200719497, 200719065, 20071171, 200711496, 200712723, 200712367] NOTED THAT DID NOT PERTAIN TO THE COMPLAINT. SEVERITY: S_1__; OCCURRENCE: A COMPLAINT HISTORY CHECK WAS PERFORMED AND THIS IS THE 1ST RELATED COMPLAINT FOR SCALE MARKING COMES OFF ON LOT#: 7240810. BASED ON THE SAMPLES / PHOTO(S) RECEIVED THE INVESTIGATION CONCLUDED: CONFIRMED: BD WAS ABLE TO DUPLICATE OR CONFIRM THE CUSTOMER¿S INDICATED FAILURE. BASED ON THE ABOVE, NO CAPA IS REQUIRED AT THIS TIME. COMPLAINTS RECEIVED FOR THIS DEVICE AND REPORTED CONDITION WILL CONTINUE TO BE TRACKED AND TRENDED. INFORMATION WILL BE CAPTURED ON TREND REPORTS AND MONITORED MONTHLY. OUR BUSINESS TEAM REGULARLY REVIEWS THE COLLECTED DATA FOR IDENTIFICATION OF EMERGING TRENDS.
IT WAS REPORTED THAT THE SCALE PRINT OF THE BD INSULIN SYRINGE WITH BD ULTRA-FINE¿ NEEDLE PRODUCT SMUDGES WHEN HE WIPES THE SYRINGES WITH ALCOHOL SWABS. FOUND DURING USE. THE CONSUMER ALSO STATED HE RE-USES THE SYRINGES. NO REPORTS OF SERIOUS INJURY OR MEDICAL INTERVENTION NOTED.
IT WAS REPORTED THAT THE SCALE PRINT OF THE BD INSULIN SYRINGE WITH BD ULTRA-FINE¿ NEEDLE PRODUCT SMUDGES WHEN HE WIPES THE SYRINGES WITH ALCOHOL SWABS. FOUND DURING USE. THE CONSUMER ALSO STATED HE RE-USES THE SYRINGES. NO REPORTS OF SERIOUS INJURY OR MEDICAL INTERVENTION NOTED.
DATE OF EVENT: UNKNOWN. MEDICAL DEVICE EXPIRATION DATE: N/A. A DEVICE EVALUATION IS ANTICIPATED, BUT HAS NOT YET BEGUN. UPON COMPLETION OF THE INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED.
IT WAS REPORTED THAT THE SCALE PRINT OF THE BD INSULIN SYRINGE WITH BD ULTRA-FINE¿ NEEDLE PRODUCT SMUDGES WHEN HE WIPES THE SYRINGES WITH ALCOHOL SWABS. FOUND DURING USE. THE CONSUMER ALSO STATED HE RE-USES THE SYRINGES. NO REPORTS OF SERIOUS INJURY OR MEDICAL INTERVENTION NOTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 499880 | BD INSULIN SYRINGE WITH BD ULTRA-FINE¿ NEEDLE | SYRINGE | FMF | BD MEDICAL - DIABETES CARE | 7240810 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Other |