FDA Adverse Event Malfunction Summary report: N

630G INSULIN PUMP MMT-1715K 630G BLACK MG

MDR report key: 7644707 · Received June 28, 2018

Report

Report Number
3004209178-2018-85956
Event Type
Malfunction
Date Received
June 28, 2018
Date of Event
November 30, 2017
Report Date
June 28, 2018
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
UDI-DI
00643169656840
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

DIABETES CASE MANGER REPORTED VIA PHONE CALL DEMONSTRATION DEVICE NOT WORKING. TROUBLE SHOOTING WAS PERFORMED AND FOUND HALF THE SCREEN GOES OFF AND THE INSULIN PUMP RESETS ITSELF. THE DEVICE IS CURRENTLY USED ON HUMANS WITH SALINE SOLUTION. THE DISPLAY IS CURRENTLY NOT BLANK BUT HALF THE SCREEN IS MISSING. ADVISED THE INCIDENT WILL BE DOCUMENTED AND THE RS NR REPRESENTATIVE WILL BE SENT A MESSAGE PER DOP114-678 VERSION J TO REPLACE INSULIN PUMP. THE INSULIN PUMP WILL NOT BE RETURNED FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
488325 630G INSULIN PUMP MMT-1715K 630G BLACK MG ARTIFICIAL PANCREAS DEVICE SYSTEM, THRESHOLD SUSPEND OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-1715K HG1QBAH 00643169656840

Patients

Seq Age Sex Outcome Treatment
1