FDA Adverse Event Malfunction Summary report: N

DEXCOM G5 MOBILE CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 7636352 · Received June 25, 2018

Report

Report Number
3004753838-2018-069285
Event Type
Malfunction
Date Received
June 25, 2018
Date of Event
May 30, 2018
Report Date
May 30, 2018
Manufacturer
DEXCOM, INC.
Product Code
PQF
UDI-DI
00386270000002
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE PATIENT EXPERIENCED ADVERSE EVENTS ON DIFFERENT DAYS WITH THE SAME DEVICE. THE FOLLOWING REPORTS ARE BEING SUBMITTED: 180530-002794,180530-002973.

Description of Event or Problem · 1

DEXCOM WAS MADE AWARE ON (B)(4) 2018, THAT ON (B)(6) 2018, A LOSS OF CONNECTION OCCURRED. IT WAS DETERMINED THAT LOSS OF CONNECTION WAS RELATED TO THE MOBILE APPLICATION. DATA WAS PROVIDED FOR EVALUATION. THE REPORTED ISSUE WAS CONFIRMED. THE PROBABLE CAUSE WAS DETERMINED TO BE NO COMMUNICATION GAP IN LOGS. NO ADDITIONAL EVENT OR PATIENT INFORMATION IS AVAILABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
476328 DEXCOM G5 MOBILE CONTINUOUS GLUCOSE MONITORING SYSTEM CONTINUOUS GLUCOSE MONITOR PQF DEXCOM, INC. N/A 00386270000002

Patients

Seq Age Sex Outcome Treatment
1 70 YR