FDA Adverse Event Malfunction Summary report: N

CELL-DYN EMERALD

MDR report key: 7635007 · Received June 25, 2018

Report

Report Number
2919069-2018-00032
Event Type
Malfunction
Date Received
June 25, 2018
Date of Event
June 13, 2018
Report Date
July 2, 2018
Manufacturer
ABBOTT DIAGNOSTICS DIVISION
Product Code
GKZ
UDI-DI
00380740020088
PMA / PMN Number
K081495
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SC, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

AN EVALUATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE. AN EVALUATION IS IN-PROCESS.

Additional Manufacturer Narrative · 1

FURTHER INVESTIGATION OF THE CUSTOMER ISSUE INCLUDED A REVIEW OF THE COMPLAINT TEXT, FIELD SERVICE REVIEW, A SEARCH FOR SIMILAR COMPLAINTS, AND A REVIEW OF LABELING. THE CUSTOMER DATA INDICATED THAT THE RESULTS GENERATED FLAGS WHICH ALERT THE OPERATOR TO VERIFY THE RESULTS. FIELD SERVICE EVALUATED THE ANALYZER AND COMPLETED PREVENTATIVE MAINTENANCE. NO ADDITIONAL ISSUES HAVE BEEN DOCUMENTED SINCE COMPLETION OF MAINTENANCE. TRACKING AND TRENDING DID NOT IDENTIFY AN ADVERSE TREND. LABELING WAS REVIEWED AND FOUND TO BE ADEQUATE. BASED ON THE AVAILABLE INFORMATION NO PRODUCT DEFICIENCY OF CELL-DYN EMERALD ANALYZER, LIST NUMBER 09H39 WAS IDENTIFIED.

Description of Event or Problem · 1

THE CUSTOMER OBSERVED A FALSELY ELEVATED PLATELET RESULT WHILE USING THE CELL-DYN EMERALD ANALYZER. THE CUSTOMER PROVIDED THE FOLLOWING RESULTS DATA (NORMAL RANGE IS 140-440 K/UL) ON (B)(6) 2018: SID (B)(6) : INITIAL 1136, RETEST 335 10E3/UL. NO ADVERSE IMPACT TO PATIENT MANAGEMENT WAS REPORTED. NO ADDITIONAL PATIENT INFORMATION WAS MADE AVAILABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
478104 CELL-DYN EMERALD AUTOMATED HEMATOLOGY ANALYZER GKZ ABBOTT DIAGNOSTICS DIVISION 00380740020088

Patients

Seq Age Sex Outcome Treatment
1