FDA Adverse Event Malfunction Summary report: N

ON CALL EXPRESS BLOOD GLUCOSE MONITORING SYSTEM

MDR report key: 7627371 · Received June 21, 2018

Report

Report Number
2531491-2018-00001
Event Type
Malfunction
Date Received
June 21, 2018
Date of Event
May 12, 2018
Report Date
May 22, 2018
Manufacturer
ACON LABORATORIES, INC.
Product Code
NBW
UDI-DI
00682607557158
PMA / PMN Number
K132086
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

CUSTOMER REPORTED HIS METER IS READING LOW. HE HAD BEEN TESTING AND GETTING NORMAL BLOOD SUGARS BUT ON SATURDAY ((B)(6) 2018) HE WAS SYMPTOMATIC OF HIGH BLOOD SUGARS (SWEATING, FELT SHAKY) SO HE WENT TO THE HOSPITAL. AT THE HOSPITAL HIS BLOOD SUGAR WAS OVER 500 MG/DL. THEY TREATED HIM FOR HIGH BG AND HE WAS RELEASED ON THURSDAY. HE BOUGHT A CONTOUR NEXT METER AND HE TESTED HIS OCX METER AGAINST THE CONTOUR (OCX=24 MG/DL AND THE CONTOUR=165 MG/DL). HE TRIED TESTING THE OCX CONTROL BUT HE COULD NOT GET A READING. HIS STRIPS HAVE BEEN OPEN 1 DAY. CUSTOMER WAS HOSPITALIZED ON SATURDAY, TREATED FOR HIGH BLOOD SUGAR, AND RELEASED ON THURSDAY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
470222 ON CALL EXPRESS BLOOD GLUCOSE MONITORING SYSTEM BLOOD GLUCOSE MONITORING SYSTEM NBW ACON LABORATORIES, INC. G115-10D 00682607557158

Patients

Seq Age Sex Outcome Treatment
1 Hospitalization