FDA Adverse Event Malfunction Summary report: N

MYCARELINK

MDR report key: 7607150 · Received June 15, 2018

Report

Report Number
3004593495-2018-00562
Event Type
Malfunction
Date Received
June 15, 2018
Date of Event
May 2, 2018
Report Date
July 12, 2018
Manufacturer
PLEXUS MANUFACTURING SDN. BHD
Product Code
NVZ
PMA / PMN Number
P890003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MX
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

BRAND NAME: MYCARELINK MODEL #: 24950 CATALOG #: 24950 UNIQUE IDENTIFIER (UDI) #: ASKU PMA / 510(K) #: P890003. IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.

Additional Manufacturer Narrative · 1

IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.

Description of Event or Problem · 1

IT WAS REPORTED THAT WHEN THE SIGNIFICANT OTHER WAS BRINGING THE MODULE TO THE PATIENT'S CHEST TO UPLOAD THE DATA ON THE CLOUD, THE MODULE WAS TAKING TOO MUCH TIME BECAUSE THE PROGRESS BAR WAS MOVING SLOWLY. THE PROCESS TOOK TWO MINUTES TO REACH SEVENTY PERCENT. IT WAS ALSO REPORTED THAT THE PATIENT SAID "AH, IT IS BURNING ME, TAKE IT OFF ME". THE SIGNIFICANT OTHER TOOK THE MODULE AWAY FROM THE PATIENT AND THE COMMUNICATION WAS LOST. THE SIGNIFICANT OTHER WAITED A WHILE AND TRIED AGAIN. APPARENTLY, THE LINK WAS NO LONGER WORKING AND IT GAVE UP. THE NEXT DAY, THE PATIENT TRIED AGAIN AND THE LINK WORKED SATISFACTORILY. THE MONITOR REMAIN IN USE. NO PATIENT COMPLICATIONS HAVE BEEN REPORTED AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
447693 MYCARELINK PULSE GENERATOR, PERMANENT, IMPLANTABLE NVZ PLEXUS MANUFACTURING SDN. BHD 24950

Patients

Seq Age Sex Outcome Treatment
1 26 YR