FDA Adverse Event Injury Summary report: N

DICKSON PARAFFIN BATH

MDR report key: 7571465 · Received June 5, 2018

Report

Report Number
2222003-2018-00002
Event Type
Injury
Date Received
June 5, 2018
Date of Event
March 22, 2014
Report Date
February 27, 2018
Manufacturer
FABRICACION Y MANUFACTURAS DE MEXICO S.A. DE C.V.
Product Code
IMC
PMA / PMN Number
EXEMPT
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

EVALUATION OF THE UNIT FOUND THAT THE CHASSIS HAD BEEN ENTERED BY AN UNKNOWN THIRD PARTY. WIRING CONNECTORS AND THERMOSTAT CONNECTIONS WERE FOUND TO BE MODIFIED AND NOT MEETING DEVICE SPECIFICATIONS. THE FAILURE WAS DOCUMENTED FOR TREND ANALYSIS. CREDIT WAS ISSUED TO CUSTOMER AFTER RETURN.

Description of Event or Problem · 1

CUSTOMER REPORTED AN ISSUE WHERE A UNIT GOT HOT AND BURNED A USER. MULTIPLE ATTEMPTS TO CONTACT THE DISTRIBUTER FAILED AND THEREFORE ADDITIONAL EVENT DETAILS COULD NOT BE OBTAINED. THE CUSTOMER THAT CONTACTED US DID NOT CLARIFY THE SEVERITY OF THE BURN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
411142 DICKSON PARAFFIN BATH PARAFFIN THERAPY IMC FABRICACION Y MANUFACTURAS DE MEXICO S.A. DE C.V. PB-107

Patients

Seq Age Sex Outcome Treatment
1 Other