FDA Adverse Event Malfunction Summary report: N

INSULIN SYRINGE WITH BD ULTRA-FINE¿ NEEDLE

MDR report key: 7562760 · Received June 1, 2018

Report

Report Number
1920898-2018-00386
Event Type
Malfunction
Date Received
June 1, 2018
Date of Event
May 7, 2018
Report Date
September 5, 2018
Manufacturer
BD MEDICAL - DIABETES CARE
Product Code
FMF
UDI-DI
00382908431033
PMA / PMN Number
K024112
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 0

INVESTIGATION SUMMARY: INVESTIGATION SUMMARY: NO SAMPLES (INCLUDING PHOTOS) WERE RETURNED THEREFORE THE COMPLAINT COULD NOT BE CONFIRMED AND THE ROOT CAUSE IS UNDETERMINED. A REVIEW OF THE DEVICE HISTORY RECORD WAS COMPLETED FOR BATCH# 6130803. ALL INSPECTIONS AND CHALLENGES WERE PERFORMED PER THE APPLICABLE OPERATIONS QC SPECIFICATIONS. THERE WERE TWO (2) NOTIFICATIONS [200645170, 200645236] NOTED THAT DID NOT PERTAIN TO THE COMPLAINT. SEVERITY: S_1__; OCCURRENCE: A COMPLAINT HISTORY CHECK WAS PERFORMED AND THIS IS THE 1ST RELATED COMPLAINT FOR PLUNGER ROD DIFFICULT TO MOVE ON LOT # 6130803. BASED ON THE SAMPLES / PHOTO(S) RECEIVED THE INVESTIGATION CONCLUDED: UNCONFIRMED: BD WAS NOT ABLE TO DUPLICATE OR CONFIRM THE CUSTOMER¿S INDICATED FAILURE AS NO SAMPLES OR PHOTOS WERE RETURNED. BASED ON THE ABOVE, NO ADDITIONAL INVESTIGATION AND NO CAPA IS REQUIRED AT THIS TIME. COMPLAINTS RECEIVED FOR THIS DEVICE AND REPORTED CONDITION WILL CONTINUE TO BE TRACKED AND TRENDED. IF SAMPLES ARE RECEIVED IN THE FUTURE THE COMPLAINT WILL BE REOPENED FOR FURTHER INVESTIGATION.

Additional Manufacturer Narrative · 0

ADDITIONAL INFORMATION: SAMPLES WERE RECEIVED AND EVALUATED. INVESTIGATION SUMMARY: FRANKLIN LAKES EVALUATION: CUSTOMER RETURNED (2) LOOSE 3/10CC, 12.7MM SYRINGES. CUSTOMER STATES THAT THE PLUNGERS ARE DIFFICULT TO MOVE. BOTH RETURNED SYRINGES WERE EXAMINED AND ONE SAMPLE EXHIBITED A DEFORMED STOPPER IN THE BARREL WHICH COULD CAUSE THE PLUNGER ROD TO BE DIFFICULT TO MOVE. SAMPLES WERE FORWARDED TO MANUFACTURING (HOLDREGE) ON 13JUL2018 FOR FURTHER REVIEW. ON 18JUL2018, HOLDREGE RECEIVED TWO (2) LOOSE 0.3ML, 12.7MM SYRINGES FROM REPORTED BATCH# 6130803. ALL SAMPLES WERE DECONTAMINATED PER HSTR-17 PRIOR TO BEING EVALUATED. UPON EVALUATION BY QE AH, SIMILAR FINDINGS TO THOSE DOCUMENTED DURING INITIAL INVESTIGATION PERFORMED AT BD FRANKLIN LAKES WERE NOTED. CYCLE TESTING WAS PERFORMED ON THE SAMPLES AND NOTED A NO ABNORMAL FINDINGS AT THAT TIME. ADDITIONALLY, THE PLUNGER ROD/STOPPER ASSEMBLY WAS DISASSEMBLED FROM THE SYRINGE BARREL AND NOTED THAT THE STOPPER RETAINED ITS DEFORMED CONFIGURATION AT THAT TIME. PROBABLE ROOT CAUSES INCLUDE, BUT ARE NOT LIMITED TO: A MISALIGNMENT DURING ASSEMBLY OF THE PLUNGER ROD/STOPPER INTO THE SYRINGE BARREL AND/OR A SUPPLIER RELATED MOLDING DEFECT. CAPA 122939 WAS INITIATED BY THE HOLDREGE PLANT TO ADDRESS DEFORMED/DAMAGED STOPPERS AND THEIR ASSOCIATED ROOT CAUSE(S). BATCH# 6130803 WAS MANUFACTURED PRIOR TO INITIATION OF THIS CAPA; NO ADDITIONAL ACTIONS AT THIS TIME. BASED ON THE SAMPLES / PHOTO(S) RECEIVED THE INVESTIGATION CONCLUDED: - CONFIRMED: BD WAS ABLE TO DUPLICATE OR CONFIRM THE CUSTOMER¿S INDICATED FAILURE (DEFORMED STOPPER).

Additional Manufacturer Narrative · 0

CORRECTION: DUE TO AN IT ISSUE BEGINNING ON 7/3/2018, PREVIOUSLY FILED EMDRS DID NOT CONTAIN REQUIRED FIELDS. THIS SUPPLEMENTAL EMDR IS FILED TO PROVIDE THE FOLLOWING OMITTED FIELDS: DEVICE RETURNED TO MANUFACTURE:YES.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE PLUNGER ON AN INSULIN SYRINGE WITH BD ULTRA-FINE¿ NEEDLE WAS DIFFICULT TO MOVE. THERE WAS NO REPORT OF INJURY OR MEDICAL INTERVENTIONS.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE PLUNGER ON AN INSULIN SYRINGE WITH BD ULTRA-FINE¿ NEEDLE WAS DIFFICULT TO MOVE. THERE WAS NO REPORT OF INJURY OR MEDICAL INTERVENTIONS.

Additional Manufacturer Narrative · 1

A SAMPLE IS NOT AVAILABLE FOR EVALUATION. HOWEVER, A NO SAMPLE INVESTIGATION AND DEVICE HISTORY RECORD REVIEW WILL BE COMPLETED. UPON COMPLETION OF THE INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PLUNGER ON AN INSULIN SYRINGE WITH BD ULTRA-FINE¿ NEEDLE WAS DIFFICULT TO MOVE. THERE WAS NO REPORT OF INJURY OR MEDICAL INTERVENTIONS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
404193 INSULIN SYRINGE WITH BD ULTRA-FINE¿ NEEDLE INSULIN SYRINGE FMF BD MEDICAL - DIABETES CARE 6130803 00382908431033

Patients

Seq Age Sex Outcome Treatment
1 Other