FDA Adverse Event Injury Summary report: N

T:SLIM X2 INSULIN PUMP

MDR report key: 7537933 · Received May 23, 2018

Report

Report Number
3013756811-2018-16574
Event Type
Injury
Date Received
May 23, 2018
Date of Event
May 1, 2018
Report Date
May 23, 2018
Manufacturer
TANDEM DIABETES CARE
Product Code
LZG
PMA / PMN Number
K111210
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

PER TANDEM'S T:SLIM X2 USER GUIDE, "DO NOT DELIVER A BOLUS UNTIL YOU HAVE REVIEWED THE CALCULATED BOLUS AMOUNT ON THE PUMP DISPLAY. IF YOU DOSE AN INSULIN AMOUNT THAT IS TOO HIGH OR TOO LOW, THIS COULD CAUSE VERY HIGH OR VERY LOW BLOOD GLUCOSE. YOU CAN ALWAYS ADJUST THE INSULIN UNITS UP OR DOWN BEFORE YOU DECIDE TO DELIVER YOUR BOLUS." NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. DEVICE NOT RETURNED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER OBSERVED 32 UNITS OF INSULIN ON BOARD (IOB- ACTIVE INSULIN IN THE BODY) WITH 5 HOURS REMAINING BEING DISPLAYED. REPORTEDLY, AFTER CONSUMING DINNER THE CUSTOMER DELIVERED A BOLUS OF 16 UNITS. HOWEVER, THE CUSTOMER RECEIVED A VALID INCOMPLETE BOLUS ALERT DUE TO UNINTENTIONALLY EXITING THE BOLUS SCREEN, AND DELIVERED AN ADDITIONAL 16 UNITS DUE TO UNFAMILIARITY WITH THE ALERT. REVIEW OF THE BOLUS HISTORY BY TANDEM TECHNICAL SUPPORT VERIFIED THAT THE CUSTOMER HAD DELIVERED 2 BOLUSES, EACH FOR 16 UNITS EACH. TANDEM TECHNICAL SUPPORT EDUCATED THE CUSTOMER REGARDING IOB, AND THAT THE CUSTOMER HAD 32 UNITS OF INSULIN IN THE BODY. AT THE TIME OF THE REPORTED EVENT, THE CUSTOMER'S BG LEVEL RANGED FROM 131-138 (MG/DL). REPORTEDLY, EMERGENCY SERVICES WERE CONTACTED, AND THE CUSTOMER WAS PROVIDED WITH FAST-ACTING CARBOHYDRATES ALONG WITH SUSPENDING PUMP THERAPY TO ENSURE BG LEVEL REMAINED WITHIN RANGE. DURING A FOLLOW-UP CALL, THE CUSTOMER REPORTED BG LEVEL WAS OKAY AND AT THE TIME OF THE FOLLOW-UP, BG LEVEL WAS 184 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
381769 T:SLIM X2 INSULIN PUMP INSULIN PUMP LZG TANDEM DIABETES CARE 1000096

Patients

Seq Age Sex Outcome Treatment
1 76 YR Required Intervention