FDA Adverse Event Malfunction Summary report: N

SURESCAN

MDR report key: 7536504 · Received May 23, 2018

Report

Report Number
3004209178-2018-11605
Event Type
Malfunction
Date Received
May 23, 2018
Date of Event
May 14, 2018
Report Date
October 5, 2018
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
LGW
UDI-DI
00643169109483
PMA / PMN Number
P840001
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
PHYSICIAN

Narratives

Additional Manufacturer Narrative · 1

IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.

Additional Manufacturer Narrative · 1

DUE TO IMDRF HARMONIZATION, ANY PREVIOUSLY SUBMITTED DEVICE, METHOD, RESULT, AND CONCLUSION CODES NO LONGER APPLY TO THIS EVENT. IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.

Additional Manufacturer Narrative · 1

IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.

Additional Manufacturer Narrative · 1

IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.

Additional Manufacturer Narrative · 1

IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.

Additional Manufacturer Narrative · 1

IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.

Description of Event or Problem · 1

ADDITIONAL INFORMATION WAS RECEIVED FROM THE MANUFACTURER'S REPRESENTATIVE. IT WAS REPORTED THAT THE REP TOLD THE PATIENT TO GET BET TER CONNECTION WHEN CHARGING SO IT WOULDN¿T TAKE SO LONG TO CHARGE. PROGRAMMING; UTILIZED EVOLVE. CAUSE WAS REPORTED TO BE DUE TO THE PATIENT NOT HAVING GOOD CONNECTION WHEN CHARGING. ISSUE HAS BEEN RESOLVED.

Description of Event or Problem · 1

ADDITIONAL INFORMATION WAS RECEIVED FROM THE MANUFACTURER'S REPRESENTATIVE. IT WAS REPORTED THAT THE BACK ISSUE WAS ADDRESSED BY A REPROGRAMMING. IT WAS REPORTED THAT ANOTHER REP MET WITH THE PATIENT ON (B)(4). IMPEDANCE WAS REPORTED TO BE NORMAL. IT WAS REPORTED THAT THE SYSTEM WORKED WELL FOR HIS LEGS BUT NOT SO MUCH FOR HIS BACK. HE USED IT ALL THE TIME BECAUSE OF THE RELIEF HE GOT IN HIS LEGS; BUT WAS HOPING FOR IMPROVED RELIEF IN HIS BACK. COVERAGE WAS VERY DIFFICULT WITH THE CURRENT LEAD PLACEMENT. IT WAS REPORTED PATIENT GOT A LOT OF ABDOMINAL STIMULATION. IT WAS REPORTED HE HAS NOT UTILIZED ANY EVOLVE SETTINGS THUS FAR, AND HAS ELECTRODES IN THE 9/10 DISK SPACE. REP STATED THEY GAVE HIM 4 NEW PROGRAMS TO TRY THAT ARE ALL BIPOLES IN THE 9/10 DISK SPACE WITH VARYING PARAMETERS (90/1000, 450/40, 450/130 ETC). PLAN IS TO START ON PROGRAM B (450/40) PARAMETER AND CYCLE THROUGH THE NEW PROGRAMS EVERY 5 DAYS IF HE DOESN'T NOTICE ANY ADDITIONAL RELIEF. RE-CALIBRATED SENSOR.

Description of Event or Problem · 1

INFORMATION WAS RECEIVED FROM A HEALTHCARE PROVIDER VIA MANUFACTURER'S REPRESENTATIVE REGARDING A PATIENT WHO WAS IMPLANTED WITH A NEUROSTIMULATOR FOR SPINAL CORD STIMULATION - SPINAL PAIN. IT WAS REPORTED THAT THE PATIENT WAS IN THE HEALTHCARE PROVIDERS OFFICE ON (B)(6) AND THE C/O BATTERY GETTING HOT AND NOT GETTING LOW BACK COVERAGE. HCP OFFICE SENT AN EMAIL REQUESTING THE REP TO MEET WITH THE PATIENT TO TROUBLESHOOT SYSTEM. AN APPOINTMENT WILL BE SCHEDULED WITH THE PATIENT, DATE UNKNOWN AT THIS TIME. NO SYMPTOMS REPORTED. NO FURTHER COMPLICATIONS WERE REPORTED/ANTICIPATED.

Description of Event or Problem · 1

ADDITIONAL INFORMATION WAS RECEIVED FROM A MANUFACTURER'S REPRESENTATIVE. IT WAS REPORTED THAT THE PATIENT WOULD BE MEETING WITH THE REP ON (B)(6).

Description of Event or Problem · 1

ADDITIONAL INFORMATION WAS RECEIVED FROM THE MANUFACTURER REPRESENTATIVE (REP). IT WAS REPORTED THAT THE REP SPOKE TO THE PATIENT AND OFFERED TO SCHEDULE A TIME TO MEET. HOWEVER, THE PATIENT WAS OUT OF TOWN FOR THE NEXT COUPLE WEEKS AND SAID THEY WOULD CALL THE REP WHEN THEY RETURNED TO SCHEDULE AN APPOINTMENT IF THEY WERE STILL HAVING ISSUES AT THAT TIME. NO FURTHER COMPLICATIONS WERE REPORTED/ANTICIPATED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
380081 SURESCAN STIMULATOR, SPINAL-CORD, TOTALLY IMPLANTED FOR PAIN RELIEF LGW MEDTRONIC PUERTO RICO OPERATIONS CO. 97714 00643169109483

Patients

Seq Age Sex Outcome Treatment
1 43 YR