FDA Adverse Event Malfunction Summary report: N

ALIVECOR KARDIABAND

MDR report key: 7533649 · Received May 21, 2018

Report

Report Number
MW5077351
Event Type
Malfunction
Date Received
May 21, 2018
Date of Event
May 17, 2018
Report Date
May 17, 2018
Manufacturer
ALIVECOR, INC.
Product Code
DPS
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
MN, US
Reporter Occupation
PATIENT

Narratives

Description of Event or Problem · 1

UPON CALLING CUSTOMER SERVICE AT ALIVCOR BECAUSE THEIR KARDIA WATCH WAS NOT WORKING (IT WOULD NOT RECORD MY EKG), I WAS ASKED IF I HAD A HEARING AID OR A PACEMAKER. I HAVE A PACEMAKER PERMANENTLY IMPLANTED. I WAS THEN INFORMED THAT THE KARDIABAND WOULD NOT WORK WITH SUCH AN IMPLANTED DEVICE. I LOOKED ONLINE, FOUND THEIR INSTRUCTIONS FOR USE, AND IT WAS ONLY THEN THAT I READ THE WARNING THAT THE DEVICE SHOULD NOT BE USED IF YOU HAVE A PACEMAKER. THESE IFU'S ARE INADEQUATE, AS IT REQUIRES THE USER TO HAVE ACCESS TO THE ONLINE IFU'S. WARNINGS LIKE THESE SHOULD BE PRINTED AND FURNISHED WITH THE PRODUCT LABELING. THE COMPANY'S ONLINE ADVERTISING IS FALSE AND MISLEADING IN THAT NOWHERE DO THEY STATE IN THEIR COMPATIBILITY" CLAIMS THAT THE DEVICE CANNOT BE USED IN PTS WITH HEARING AIDS OR IMPLANTED DEVICES FOR CARDIAC RHYTHM, OR TO EVEN REFER TO THE INSTRUCTIONS FOR USE FOR ALL WARNINGS, PRECAUTIONS, INDICATIONS OR CONTRAINDICATIONS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
372856 ALIVECOR KARDIABAND ELECTROCARDIOGRAPH DPS ALIVECOR, INC. AC-011-42-A

Patients

Seq Age Sex Outcome Treatment
1 60 YR