FDA Adverse Event Malfunction Summary report: N

RESQPUMP

MDR report key: 7524200 · Received May 17, 2018

Report

Report Number
3003477173-2018-00001
Event Type
Malfunction
Date Received
May 17, 2018
Date of Event
April 19, 2018
Report Date
May 17, 2018
Product Code
PIZ
PMA / PMN Number
P110024
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OK, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

UPON FIRST INSPECTION, THE D-RING (B)(4) WAS DISCONNECTED FROM THE UPPER CLAMSHELL WHICH COULD HAVE HAPPENED WHEN THE CUSTOMER OPENED THE CLAMSHELL. THE FORCE GAUGE WAS NON-FUNCTIONAL AS REPORTED AND WOULD INSTEAD MOVE WHEN THE PUMP WAS ROTATED FROM SIDE TO SIDE. THE SPRING (CURVE CYLINDER SPRING: (B)(4) WAS BACKWARDS WHICH IS WHAT CAUSED THE FORCE GAUGE NOT TO WORK. WHEN THE SPRING WAS PUT IN PROPERLY, THE FORCE GAUGE WORKED CORRECTLY. BECAUSE OF THESE THREE ISSUES (D-RING, SPRING, AND PCB OUT OF PLACE), IT IS LIKELY THAT THE CUSTOMER OPENED UP THE CLAMSHELL AND REASSEMBLED THE COMPONENTS INCORRECTLY. THE INCORRECTLY INSERTED SPRING CAUSED THE ISSUE WITH THE WITH THE FORCE GAUGE NOT WORKING. THIS PROBLEM BECAUSE WAS DUE TO THE CUSTOMER REASSEMBLING THE CLAMSHELL COMPONENTS INCORRECTLY, NOT A PROBLEM WITH THE DESIGN OR MANUFACTURING.

Description of Event or Problem · 1

RESQPUMP FOUND ON SHIFT CHECK DEAD BATTERY AND FORCE GAUGE STUCK.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
364702 RESQPUMP PIZ 12-0823-000

Patients

Seq Age Sex Outcome Treatment
1