FDA Adverse Event Malfunction Summary report: N

3004753838-2018-053075

MDR report key: 7523191 · Received May 17, 2018

Report

Report Number
3004753838-2018-053075
Event Type
Malfunction
Date Received
May 17, 2018
Date of Event
March 19, 2018
Report Date
April 19, 2018
PMA / PMN Number
P120005
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

DEXCOM WAS MADE AWARE ON (B)(4) 2018, THAT ON (B)(6) 2018, A LOSS OF CONNECTION OCCURRED. IT WAS DETERMINED THAT LOSS OF CONNECTION WAS RELATED TO THE MOBILE APPLICATION. DATA WAS PROVIDED FOR EVALUATION. THE REPORTED ISSUE WAS CONFIRMED. THE PROBABLE CAUSE WAS THE MOBILE DEVICE LOST POWER. NO ADDITIONAL EVENT OR PATIENT INFORMATION IS AVAILABLE.

Patients

Seq Age Sex Outcome Treatment
1 13 YR