FDA Adverse Event
Malfunction
Summary report: N
3004753838-2018-053075
MDR report key: 7523191
·
Received May 17, 2018
Report
- Report Number
- 3004753838-2018-053075
- Event Type
- Malfunction
- Date Received
- May 17, 2018
- Date of Event
- March 19, 2018
- Report Date
- April 19, 2018
- PMA / PMN Number
- P120005
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- GA, US
- Reporter Occupation
- OTHER
Narratives
Additional Manufacturer Narrative · 1
(B)(4).
Description of Event or Problem · 1
DEXCOM WAS MADE AWARE ON (B)(4) 2018, THAT ON (B)(6) 2018, A LOSS OF CONNECTION OCCURRED. IT WAS DETERMINED THAT LOSS OF CONNECTION WAS RELATED TO THE MOBILE APPLICATION. DATA WAS PROVIDED FOR EVALUATION. THE REPORTED ISSUE WAS CONFIRMED. THE PROBABLE CAUSE WAS THE MOBILE DEVICE LOST POWER. NO ADDITIONAL EVENT OR PATIENT INFORMATION IS AVAILABLE.
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 13 YR |