FDA Adverse Event Malfunction Summary report: N

RESTORE SENSOR

MDR report key: 7516646 · Received May 15, 2018

Report

Report Number
3004209178-2018-10989
Event Type
Malfunction
Date Received
May 15, 2018
Report Date
May 15, 2018
Manufacturer
MEDTRONIC MED REL MEDTRONIC PUERTO RICO
Product Code
LGW
UDI-DI
00613994610430
PMA / PMN Number
P840001
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NV, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CONCOMITANT MEDICAL PRODUCTS: PRODUCT ID: 37761, SERIAL (B)(4), PRODUCT TYPE: RECHARGER. THE MAIN COMPONENT OF THE SYSTEM. OTHER RELEVANT DEVICE(S) ARE: PRODUCT ID: 37761, SERIAL/LOT (B)(4), ANALYSIS FOUND THE BOTTOM CASE OF THE DESKTOP CHARGER (SERIAL (B)(4)) WAS BADLY BROKEN, AND THE DEVICE WAS SCRAPPED. ALL FDM AND FDR CODES APPLY TO THE DESKTOP CHARGER (SERIAL (B)(4)). IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.

Description of Event or Problem · 1

INFORMATION WAS RECEIVED FROM A CONSUMER REGARDING A PATIENT WITH AN IMPLANTABLE NEUROSTIMULATOR (INS) FOR SPINAL PAIN. IT WAS REPORTED THAT THE PATIENT'S INS STOPPED WORKING. THE PATIENT FURTHER CLARIFIED STATING THEY COULD NOT CHARGE THE INS, BECAUSE THE RECHARGER (INSR) CORD WAS BROKEN. THE PATIENT STATED THE METAL TIP BROKE OFF THE CONNECTOR PIN; THEREFORE, THE INSR WOULD NOT CHARGE, AND THE PATIENT COULD NOT CHARGE THE INS. THE PATIENT STATED THE METAL TIP WAS STUCK FAR DOWN IN THE INSR, AND THE PATIENT WAS UNABLE TO REMOVE THE METAL TIP. THE PATIENT ADDED THAT THE AC POWER CORD WAS DAMAGED AND HAD EXPOSED WIRES. THE PATIENT ALSO REPORTED HER INSR BATTERY AND INS WERE DEPLETED. A REPLACEMENT RECHARGER AND DESKTOP CHARGER WERE SENT TO THE PATIENT. THE PATIENT REPORTED AT A LATER DATE THAT THE REPLACEMENT RECHARGER AND DESKTOP CHARGER WORKED VERY WELL AND RESOLVED THE INABILITY TO CHARGE AND DEPLETED INS. NO SYMPTOMS OR FURTHER COMPLICATIONS WERE REPORTED/ANTICIPATED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
358531 RESTORE SENSOR STIMULATOR, SPINAL-CORD, TOTALLY IMPLANTED FOR PAIN RELIEF LGW MEDTRONIC MED REL MEDTRONIC PUERTO RICO 37714 00613994610430

Patients

Seq Age Sex Outcome Treatment
1