FDA Adverse Event Injury Summary report: N

PHILIPS SONICARE

MDR report key: 7512039 · Received May 14, 2018

Report

Report Number
3026630-2018-00315
Event Type
Injury
Date Received
May 14, 2018
Date of Event
May 8, 2018
Report Date
May 8, 2018
Manufacturer
PHILIPS ORAL HEALTHCARE
Product Code
JEQ
PMA / PMN Number
EXEMPT
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NE, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CONSUMER STATES THEY EXPERIENCED THREE CHIPPED TEETH.

Additional Manufacturer Narrative · 1

ADDITIONAL PRODUCTS RETURNED; EVALUATED WITH NO ABNORMALITIES DETECTED WITH THE EXCEPTION OF THE BRUSH HEAD, WHICH HAD SOME SCRATCHING AND DENTING ON THE BACK AS WELL AS THE FRONT, BACK, AND RIGHT SIDE OF THE BRUSH HEAD NECK, POSSIBLY FROM CONTACT WITH THE CUSTOMER'S TEETH. PART NUMBER: DATE CODE: DESCRIPTION: HX902X, 180214 21T, PRORESULTS PLAQUE CONTROL BRUSH HEAD (RFID). HX6100, 180124 2B TRITON, BASE CHARGER. THE ROOT CAUSE OF THE CUSTOMER'S COMPLAINT COULD NOT BE DETERMINED.

Description of Event or Problem · 1

CONSUMER CALLED STATING THAT THEY CHIPPED THREE TEETH WHILE USING THE PROTECTIVE CLEAN SONICARE TOOTHBRUSH.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
354945 PHILIPS SONICARE PROTECTIVE CLEAN POWER TOOTHBRUSH JEQ PHILIPS ORAL HEALTHCARE HX681A

Patients

Seq Age Sex Outcome Treatment
1 Other