ZIMMER AIR DERMATOME
Report
- Report Number
- 0001526350-2018-00409
- Event Type
- Malfunction
- Date Received
- May 9, 2018
- Report Date
- August 2, 2018
- Manufacturer
- ZIMMER SURGICAL, INC.
- Product Code
- GFD
- PMA / PMN Number
- PEXEMPT
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- DA
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
THIS COMPLAINT IS RECORDED WITH ZIMMER BIOMET UNDER (B)(4). THIS FOLLOW UP REPORT IS BEING SUBMITTED TO RELAY ADDITIONAL INFORMATION.
THIS EVENT IS RECORDED WITH ZIMMER BIOMET UNDER (B)(4). PRODUCT HAS BEEN RECEIVED BY ZIMMER BIOMET AND THE INVESTIGATION IS IN PROCESS. ONCE THE INVESTIGATION HAS BEEN COMPLETED, A FOLLOW-UP MDR WILL BE SUBMITTED.
THIS EVENT IS RECORDED WITH ZIMMER BIOMET UNDER (B)(4). THIS FOLLOW-UP REPORT IS BEING SUBMITTED TO RELAY ADDITIONAL INFORMATION. ON (B)(6) 2018, IT WAS REPORTED THAT THE DEVICE¿S SETTING WAS INCORRECT WHEN USED, TOO THICK. THE CUSTOMER RETURNED AN AIR DERMATOME DEVICE, SERIAL NUMBER (B)(4), FOR EVALUATION. THE DEVICE HISTORY RECORD (DHR) REVIEW WAS UNABLE TO BE PERFORMED AS THE DHR ASSOCIATED WITH THIS SERIALIZED DEVICE WAS UNAVAILABLE FOR REVIEW AT THE TIME OF PROCESSING THIS COMPLAINT. THIS ISSUE IS BEING FURTHER INVESTIGATED IN AN ISSUE EVALUATION. ZIMMER BIOMET SURGICAL/ MEDICREA HAS NOT PREVIOUSLY REPAIRED/EVALUATED AIR DERMATOME SERIAL NUMBER (B)(4) AS DOCUMENTED IN THE REPAIR REPORTS. PRODUCT RETURN OF THE AIR DERMATOME BY MEDICREA ON MAY 3, 2018 REVEALED THAT SOME PARTS ARE FROM THE OLDER VERSION. THE MOTOR WAS CORRODED, BUT WITHIN MOTOR SPEED SPECIFICATION AT 5050 RPM. THE CALIBRATION WAS OUT OF SPECIFICATION AT ONLY THE 0 SETTING. THE BLADE POSITION FAILED DURING INCOMING TESTING. REPAIR OF THE AIR DERMATOME WAS PERFORMED BY MEDICREA ON MAY 17, 2018 WHICH INCLUDED REPLACEMENT OF THE BALL BEARINGS, SPRING SEAL, NEEDLE BEARING, SEMI-CIRCLE BEARINGS, VESPEL SLEEVE BEARINGS, AO-RINGS, POPPET HOUSING, POPPET SPRING, THROTTLE HINGE, THROTTLE HINGE GASKET, SEAL SCREWS, POPPET, MOTOR, MOTOR SLEEVE, ALUMINUM LEVER, BALL PLUNGER, RECIPROCATING ARM, THICKNESS CONTROL SHAFT, CONTROL BAR, MACHINE HEAD, SPRING PIN, SET SCREWS, ADJUSTMENT CAMS AND PHSS SCREW. AIR DERMATOME, SERIAL NUMBER (B)(4), WAS THEN TESTED AND FUNCTIONED PROPERLY. IT WAS REPAIRED, INSPECTED AND TESTED. THE MASTER BLADE POSITION TESTING IS ROUTINE TESTING, THIS DOES NOT MEAN THAT THE CUSTOMER WAS PUTTING ON THE BLADE INCORRECTLY. THE REPORTED EVENT ¿THE DEVICE¿S SETTING WAS INCORRECT WHEN USED, TOO THICK¿ WAS CONFIRMED SINCE DURING INITIAL INSPECTION THE MASTER BLADE WAS NOT IN THE CORRECT POSITION WHICH COULD CAUSE THE DEPTH SETTING TO BE INACCURATE. THE CAUSE OF THE DEVICE¿S SETTINGS BEING TOO THICK WAS DUE TO THE MASTER BLADE FAILURE WHICH COULD CAUSE THE DEPTH SETTING TO BE INACCURATE. THE ROOT CAUSE OF THE DEVICE¿S SETTINGS BEING TOO THICK COULD NOT BE DETERMINED WITH THE PROVIDED INFORMATION SINCE IT IS UNKNOWN HOW THE BLADE POSITION ENDED UP IN THE INCORRECT POSITION. THE INVESTIGATION WAS BASED ON THE INFORMATION THAT WAS PROVIDED INITIALLY AND ANY INFORMATION THAT WAS OBTAINED THROUGHOUT THE FOLLOW-UP PROCESS. AIR DERMATOME, SERIAL NUMBER (B)(4), WAS REPAIRED, TESTED AND RETURNED TO THE CUSTOMER.
IT WAS REPORTED THAT THE DEVICE SETTING WAS INCORRECT WHEN USED, TOO THICK. NO ADVERSE EVENTS HAVE BEEN REPORTED AS A RESULT OF THIS MALFUNCTION.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 343922 | ZIMMER AIR DERMATOME | DERMATOME | GFD | ZIMMER SURGICAL, INC. | N/A | N/A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |