FDA Adverse Event Malfunction Summary report: N

T:SLIM G5 SYSTEM

MDR report key: 7495639 · Received May 8, 2018

Report

Report Number
3013756811-2018-15435
Event Type
Malfunction
Date Received
May 8, 2018
Date of Event
April 24, 2018
Report Date
May 8, 2018
Manufacturer
TANDEM DIABETES CARE
Product Code
OYC
PMA / PMN Number
P140015
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

PER THE CARTRIDGE INSTRUCTIONS FOR USE: REPLACE THE CARTRIDGE EVERY 48 HOURS IF USING HUMALOG; EVERY 72 HOURS IF USING NOVOLOG. PER THE CARTRIDGE INSTRUCTIONS FOR USE: MAKE SURE THAT INSULIN IS AT ROOM TEMPERATURE BEFORE FILLING THE CARTRIDGE NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED AN OCCLUSION ALARM OCCURRED. A SUPPLY CHANGE WAS PERFORMED RESOLVING THE OCCLUSION. ADDITIONALLY, IT WAS REPORTED THAT AIR BUBBLES WERE OBSERVED WITHIN THE INFUSION SET TUBING AND THE CARTRIDGE TUBING. THE CUSTOMER PRIMED THE TUBING SUCCESSFULLY REMOVING THE AIR BUBBLES. REPORTEDLY, THE CUSTOMER HAD BEEN USING THE CURRENT SUPPLIES FOR 4 DAYS AND HAD LOADED THE CARTRIDGE WITH COLD INSULIN. TANDEM TECHNICAL SUPPORT ADVISED THE CUSTOMER TO FOLLOW PROPER LABELING OF PUMP SUPPLIES. BLOOD GLUCOSE LEVEL RANGED BETWEEN 143-192 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
337516 T:SLIM G5 SYSTEM CONTINUOUS GLUCOSE MONITOR OYC TANDEM DIABETES CARE 1000096 M021257

Patients

Seq Age Sex Outcome Treatment
1 57 YR INFUSION SET: AUTOSOFT 90, INSULIN: HUMALOG