FDA Adverse Event Malfunction Summary report: N

COBAS 8000 C (701) MODULE

MDR report key: 7494276 · Received May 8, 2018

Report

Report Number
1823260-2018-01414
Event Type
Malfunction
Date Received
May 8, 2018
Date of Event
April 18, 2018
Report Date
May 8, 2018
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K100853
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VM
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

UNIQUE IDENTIFIER (UDI)#: (B)(4). THIS EVENT OCCURRED IN (B)(6).

Description of Event or Problem · 1

THE CUSTOMER COMPLAINED OF QUESTIONABLE CA2 CALCIUM GEN.2 RESULTS FOR 4 PATIENT SAMPLES ON THE COBAS 8000 C (701) MODULE. FOR PATIENT 1 THE CA2 RESULT WAS 0.90 MMOL/L AND THE RESULT ON A BECKMAN COULTER WAS 2.32 MMOL/L. FOR PATIENT 2 THE CA2 RESULT WAS 0.81 MMOL/L AND THE RESULT ON A BECKMAN COULTER WAS 2.45 MMOL/L. FOR PATIENT 3 THE CA2 RESULT WAS 1.18 MMOL/L AND THE RESULT ON A BECKMAN COULTER WAS 2.1 MMOL/L. FOR PATIENT 4 THE CA2 RESULT WAS 1.06 MMOL/L AND THE RESULT ON A BECKMAN COULTER WAS 2.19 MMOL/L. NO ERRONEOUS RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY. THERE WAS NO ALLEGATION OF AN ADVERSE EVENT. THE CUSTOMER RANDOMLY COULD NOT CALIBRATE AND RECEIVED CALIBRATION ALARMS. THE CA2 REAGENT LOT NUMBER WAS 221425 WITH AN EXPIRATION DATE OF 31-MAY-2018. THE FIELD SERVICE ENGINEER (FSE) CHECKED THE REAGENT PROBES, SAMPLE PROBE, AND RINSE NOZZLE. THE FSE FOUND THAT THE RINSE NOZZLE WAS NOT WORKING PROPERLY AND THAT MORE NAOH WAS BEING PUMPED INTO THE CUVETTES THAN NORMAL. A SAMPLE THAT PREVIOUSLY HAD A DISCREPANT CA2 RESULT WAS RUN 5 TIMES AND THE RESULTS MATCHED THE OTHER INSTRUMENT. THE INVESTIGATION DETERMINED THAT THE ISSUE FOUND BY THE FSE WAS THE ROOT CAUSE OF THE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
338067 COBAS 8000 C (701) MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS C701 NA

Patients

Seq Age Sex Outcome Treatment
1