640G INSULIN PUMP MMT-1711W
Report
- Report Number
- 3004209178-2018-69812
- Event Type
- Malfunction
- Date Received
- May 8, 2018
- Date of Event
- April 19, 2018
- Report Date
- September 28, 2018
- Manufacturer
- MEDTRONIC PUERTO RICO OPERATIONS CO.
- Product Code
- OYC
- UDI-DI
- 00643169739482
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- DA
- Reporter Occupation
- OTHER
Narratives
CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. THE INSULIN PUMP INVOLVED IN THIS EVENT IS THE 640G INSULIN INFUSION PUMP, WHICH IS NOT MARKETED IN THE UNITED STATES. HOWEVER, THE DEVICE IS SIMILAR TO THE PARADIGM REAL-TIME INSULIN INFUSION PUMP, WHICH IS MARKETED IN THE UNITED STATES.
ALL OPERATING CURRENTS ARE WITHIN SPECIFICATION. DEVICE PASSED DISPLACEMENT TEST AND SELF TEST. THE CRITICAL BLOCK AND INVERSE CRITICAL BLOCK DID NOT ADD TO ZERO AND THE MOTOR ARM CANNOT COMMUNICATE WITH THE MAIN ARM NOTED IN FORMATTED HISTORY FILE DUE TO SOFTWARE ERROR.
IT WAS REPORTED THAT THE CUSTOMER INSULIN PUMP HAD A THE CRITICAL BLOCK AND INVERSE CRITICAL BLOCK DID NOT ADD TO ZERO ERROR. THE CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS 8.2 MMOL/L. THE CUSTOMER REPORTED THAT THEY RECEIVED THE CRITICAL BLOCK AND INVERSE CRITICAL BLOCK DID NOT ADD TO ZERO ERROR SECOND TIME. THE CUSTOMER WAS ADVISED TO REPLACE IN THE INSULIN PUMP. THE INSULIN PUMP WILL BE RETURNED FOR ANALYSIS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 336276 | 640G INSULIN PUMP MMT-1711W | PUMP, INFUSION, INSULIN, TO BE USED WITH INVASIVE GLUCOSE SENSOR | OYC | MEDTRONIC PUERTO RICO OPERATIONS CO. | MMT-1711W | HG16PB7 | 00643169739482 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |