FDA Adverse Event Malfunction Summary report: N

640G INSULIN PUMP MMT-1711W

MDR report key: 7493518 · Received May 8, 2018

Report

Report Number
3004209178-2018-69812
Event Type
Malfunction
Date Received
May 8, 2018
Date of Event
April 19, 2018
Report Date
September 28, 2018
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
UDI-DI
00643169739482
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
DA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. THE INSULIN PUMP INVOLVED IN THIS EVENT IS THE 640G INSULIN INFUSION PUMP, WHICH IS NOT MARKETED IN THE UNITED STATES. HOWEVER, THE DEVICE IS SIMILAR TO THE PARADIGM REAL-TIME INSULIN INFUSION PUMP, WHICH IS MARKETED IN THE UNITED STATES.

Additional Manufacturer Narrative · 1

ALL OPERATING CURRENTS ARE WITHIN SPECIFICATION. DEVICE PASSED DISPLACEMENT TEST AND SELF TEST. THE CRITICAL BLOCK AND INVERSE CRITICAL BLOCK DID NOT ADD TO ZERO AND THE MOTOR ARM CANNOT COMMUNICATE WITH THE MAIN ARM NOTED IN FORMATTED HISTORY FILE DUE TO SOFTWARE ERROR.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER INSULIN PUMP HAD A THE CRITICAL BLOCK AND INVERSE CRITICAL BLOCK DID NOT ADD TO ZERO ERROR. THE CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS 8.2 MMOL/L. THE CUSTOMER REPORTED THAT THEY RECEIVED THE CRITICAL BLOCK AND INVERSE CRITICAL BLOCK DID NOT ADD TO ZERO ERROR SECOND TIME. THE CUSTOMER WAS ADVISED TO REPLACE IN THE INSULIN PUMP. THE INSULIN PUMP WILL BE RETURNED FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
336276 640G INSULIN PUMP MMT-1711W PUMP, INFUSION, INSULIN, TO BE USED WITH INVASIVE GLUCOSE SENSOR OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-1711W HG16PB7 00643169739482

Patients

Seq Age Sex Outcome Treatment
1