FDA Adverse Event Malfunction Summary report: N

X SERIES

MDR report key: 7489832 · Received May 7, 2018

Report

Report Number
1220908-2018-01234
Event Type
Malfunction
Date Received
May 7, 2018
Report Date
April 16, 2018
Manufacturer
ZOLL MEDICAL CORPORATION
Product Code
MKJ
UDI-DI
00847946004354
PMA / PMN Number
K112432/P160
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE WAS NOT RETURNED TO ZOLL MEDICAL CORPORATION; A ZOLL REPRESENTATIVE WENT ON SITE AND THE MALFUNCTION WAS DUPLICATED AND THE LI-ON BATTERY WAS REPLACED TO REMEDY THE PROBLEM. THE CUSTOMER'S BATTERY WAS DISCARDED ON SITE. ANALYSIS FOR REPORTS OF THIS TYPE HAS NOT IDENTIFIED AN INCREASE IN TREND.

Additional Manufacturer Narrative · 1

ZOLL MEDICAL CORPORATION HAS NOT RECEIVED THE DEVICE FOR EVALUATION AND THIS COMPLAINT IS STILL UNDER INVESTIGATION.

Additional Manufacturer Narrative · 1

THE DEVICE WAS NOT RETURNED TO ZOLL MEDICAL CORPORATION; A ZOLL REPRESENTATIVE WENT ON SITE AND EVALUATED THE DEVICE. THE REPORTED MALFUNCTION WAS NOT REPLICATED OR CONFIRMED. THE DEVICE WAS PUT THROUGH A PREVENTIVE MAINTENANCE CHECK WITHOUT DUPLICATING THE REPORTED MALFUNCTION. THE DEVICE WAS RECERTIFIED AND PUT BACK INTO SERVICE. NO TREND IS ASSOCIATED WITH REPORTS OF THIS TYPE.

Description of Event or Problem · 1

COMPLAINANT ALLEGED THAT WHILE ATTEMPTING TO TREAT A PATIENT (AGE & GENDER UNKNOWN), THE DEVICE RESTART/REBOOT ITSELF. COMPLAINANT INDICATED THAT THERE WAS NO ADVERSE EFFECT TO THE PATIENT DUE TO THE REPORTED MALFUNCTION. PLEASE REFERENCE MEDWATCH REPORT 1220908-2018-01245 FOR A SIMILAR EVENT REPORTED FROM THE SAME CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
334607 X SERIES DEFIBRILLATOR/PACEMAKER MKJ ZOLL MEDICAL CORPORATION X SERIES NA 00847946004354

Patients

Seq Age Sex Outcome Treatment
1