X SERIES
Report
- Report Number
- 1220908-2018-01234
- Event Type
- Malfunction
- Date Received
- May 7, 2018
- Report Date
- April 16, 2018
- Manufacturer
- ZOLL MEDICAL CORPORATION
- Product Code
- MKJ
- UDI-DI
- 00847946004354
- PMA / PMN Number
- K112432/P160
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- OTHER
Narratives
THE DEVICE WAS NOT RETURNED TO ZOLL MEDICAL CORPORATION; A ZOLL REPRESENTATIVE WENT ON SITE AND THE MALFUNCTION WAS DUPLICATED AND THE LI-ON BATTERY WAS REPLACED TO REMEDY THE PROBLEM. THE CUSTOMER'S BATTERY WAS DISCARDED ON SITE. ANALYSIS FOR REPORTS OF THIS TYPE HAS NOT IDENTIFIED AN INCREASE IN TREND.
ZOLL MEDICAL CORPORATION HAS NOT RECEIVED THE DEVICE FOR EVALUATION AND THIS COMPLAINT IS STILL UNDER INVESTIGATION.
THE DEVICE WAS NOT RETURNED TO ZOLL MEDICAL CORPORATION; A ZOLL REPRESENTATIVE WENT ON SITE AND EVALUATED THE DEVICE. THE REPORTED MALFUNCTION WAS NOT REPLICATED OR CONFIRMED. THE DEVICE WAS PUT THROUGH A PREVENTIVE MAINTENANCE CHECK WITHOUT DUPLICATING THE REPORTED MALFUNCTION. THE DEVICE WAS RECERTIFIED AND PUT BACK INTO SERVICE. NO TREND IS ASSOCIATED WITH REPORTS OF THIS TYPE.
COMPLAINANT ALLEGED THAT WHILE ATTEMPTING TO TREAT A PATIENT (AGE & GENDER UNKNOWN), THE DEVICE RESTART/REBOOT ITSELF. COMPLAINANT INDICATED THAT THERE WAS NO ADVERSE EFFECT TO THE PATIENT DUE TO THE REPORTED MALFUNCTION. PLEASE REFERENCE MEDWATCH REPORT 1220908-2018-01245 FOR A SIMILAR EVENT REPORTED FROM THE SAME CUSTOMER.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 334607 | X SERIES | DEFIBRILLATOR/PACEMAKER | MKJ | ZOLL MEDICAL CORPORATION | X SERIES | NA | 00847946004354 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |